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At Your Service Agent Jobs in South Carolina

Seasonal Customer Service Agent - Starting At $17.00/Hour - Remote
By Prime Therapeutics At Columbia, SC, United States
Work from home (remote) experience
Transferable skills within Prime or within the healthcare field
Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits
1 year of customer service experience
Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
Strong PC Skills with ability to navigate multiple software systems simultaneously

Are you looking for a job that allows you to help people and make a difference? Look no further! We are looking for an At Your Service Agent to join our team and provide exceptional customer service to our clients. As an At Your Service Agent, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have a passion for helping others and are looking for an exciting and rewarding career, this is the job for you!

At Your Service Agent job is a customer service role that involves providing assistance to customers in a variety of ways. The job requires excellent communication and interpersonal skills, as well as the ability to think quickly and problem solve.

What is At Your Service Agent Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer software programs

What is At Your Service Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is At Your Service Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is At Your Service Agent Experience?

• Previous customer service experience
• Experience in a call center environment

What is At Your Service Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information in the database
• Monitor customer feedback and provide feedback to management