It Service Support Iii (Telecommunications Support)
By Qodoro At United States
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Provides coordination and assistance with Asset Management, PC Refresh, Phone System Issues, Printer Refreshes, etc.
3-4 years experience as a telecommunications specialist, IT support, or similar
Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
Adaptability and the ability to master new technologies quickly.
Establishes communications systems by programming voice and data telecommunications network circuits and equipment.
It Support Jobs
By Advanced Hair Restoration LLC At United States
Walk users through solutions to problems and provide step-by-step guidance remotely.
High school diploma or equivalent; any additional related education helpful but not required
Proven working experience as IT Support or a similar role.
Proficient grasp of computing concepts – networking, browsers/web apps. Some hardware/OS background knowledge is helpful.
Excellent verbal and written communication skills, with the ability to explain technical concepts concisely and in non-technical terms.
Ability to work proficiently in a remote-only role.
It Support Coordinator Jobs
By Bungie At United States
Experience with Jira Service Management or other IT Service Management (Ticketing) tools
Basic computer and operating system skills
Excellent written and oral communication skills are required
Experience in a role involving direct customer contact (internal and external customers)
Coordination with IT Support to balance workload
Monitor queues of OOO staff for issues needing responses
It Support Professional Jobs
By Tidal Basin Group At United States
Job Duties and Responsibilities include:
Interpersonal and customer service skills
2 years help desk or systems support experience.
Exceptional interpersonal and communication skills.
In-depth knowledge of computer hardware, software, and networks.
Understanding of Windows and Office 365 products.
It Support Associate Ii, Virtual Ops Tech Support, Vots
By Amazon At United States
Follow all standard operating procedures (SOP) through the effective use of knowledge management.
Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users.
1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Experience troubleshooting integrated and interdependent computer systems
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in a dynamic environment with a high degree of customer service
It Support Analyst Jobs
By Epicor At United States
Utilize corporate ticketing system to document and track incidents, requests, user interactions, and detailed hardware/software asset management.
3+ years of applicable experience and demonstrated success/knowledge
Experience with Windows Server and Remote Desktop Support is preferred
Recommend and implement corrective solutions for end-users in person, and remote support for off-site users as needed.
Bachelor’s degree and or relevant technical certifications preferred.
Ability to identify and seek needed information/research skills.
It Support Associate Ii
By Amazon At United States
Follow all standard operating procedures (SOP) through the effective use of knowledge management.
Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users.
1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Experience troubleshooting integrated and interdependent computer systems
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in a dynamic environment with a high degree of customer service
It Support Intern Jobs
By Hyperproof At United States
The full compensation package is based on candidate experience and certifications.
You'll contribute to IT documentation and knowledge base articles to improve efficiency and empower self-service.
You maintain accurate documentation and knowledge base articles.
Previous experience in providing IT support or related technical roles, a plus.
Familiarity with the SaaS industry and remote work environments.
Education in a relevant field is preferred.
It Technical Support Jobs
By Viasat Inc. At United States
Knowledge of Cloud Solution Management
Identify and resolve issues onsite or remotely related to hardware, software and networks affecting data aggregation and transmission, and RTOC applications.
Minimum 5 years’ experience in IT & system network.
Degree (completed) in Computer Science (or similar field of study) or equivalent self-taught experience
Adheres to Customer standards and policies.
Monitor and maintain systems and networks to ensure uninterrupted real-time data aggregation and transmission, and RTOC applications.
It Jobs
By NextGen IT Services At United States

Hiring Full Stack Developers, Data Engineers, Data Analysts, Business Analysts, Cloud Engineers. We are looking for highly motivated candidates that can work independently and work well within a team ...

Manager, It Loyalty Technology Support
By JetBlue At United States
3 years’ experience with portfolio management, project delivery and business partner management
Responsible for support initiatives, projects and ongoing IT services, project delivery and business partner management.
Manage production and non-production environments through change control management.
Manage a "portfolio" of applications / solutions from conception to retirement.
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company, audit, security and regulatory requirements.
Partner with other IT Managers to ensure alignment and drive efficiencies.
Remote It Support Jobs
By Insight Global At United States
Knowledgeable with access management, software troubleshooting, Mac OS and Windows troubleshooting, TCP/IP, VLANS, DNS, DHCP, SSL, VPN, etc
Experience working in a fully remote setting
Familiarity with MDM, endpoint protection, Identity & access management, content management and other SaaS Ops tools
3-5 years of experience in a technical support or customer service environment supporting Mac OS (95%), Windows(5%) and Linux exposure
Experience with basic technical support with Mac OS, Windows, Chrome, Gsuite, Slack, headsets, and Zoom
Experience supporting a high volume ticket queue – must have experience with Active Directory
It Support Associate Jobs
By TechLink Systems, Inc. At United States
•Strong stress and time management skills
•Strong computer knowledge including, but not limited to, Windows OS, Outlook and Microsoft Office
•Strong oral, written and business communication skills
•Analytical, interpretive and decision-making skills
•Excellent interpersonal and customer service skills
•Excellent negotiation and conflict resolution skills
It Support Engineer Jobs
By Teleport At United States
Mac and Linux computer management
Triage system and security alerts
Laptop procurement, configuration and troubleshooting
Okta, Slack, Google Workspace, Duo Mobile, Jamf Administration
Low Code Process automation with Okta Workflows
ZeroTrust IT Security best practices
It Support Jobs
By Akkodis At Myerstown, PA, United States
Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
Provide customer service to internal and external customers to ensure consistent experience.
Proven experience in IT Desktop Service environment.
Good interpersonal skills, basic literacy and numeracy skills
IT Support Job responsibilities include:
It Support Analyst Jobs
By Inceed At Oklahoma City, OK, United States
Working knowledge of the following technologies: Windows 10, Microsoft Office, Active Directory, SCCM for desktop deployment and management
Nice to Have Skills & Experience:
3+ years of experience in customer support.
Bachelor’s degree or equivalent experience required.
Microsoft, CompTIA, or other certifications
Experience in a Desktop/System Administration role
It Support Analyst Jobs
By Bayforce At Atlanta, GA, United States
You have experience with using Active Directory tools
General application supports this ranges from client backup software to remote connection software.
Required proficiency in verbal and written business communication skills.
· 5+ years of experience in delivering end user IT support
Understanding of Administration and troubleshoot network operations on a day-to-day basis.
ITIL Based Service Delivery tools (ServiceNow)
It Support Engineer Jobs
By TECEZE At Evadale, TX, United States
Mobile device management including IOS and Android devices, enterprise encryption solutions.
Minimum of 1-3 years of IT experience.
Experience of support end-user devices in an enterprise desktop environment.
Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivirus soft
Proven analytical, troubleshooting, and problem-solving skills.
Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions.
It Support Analyst Jobs
By MATRIX Resources At Phoenix, AZ, United States
Follow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterprise
Create and review functional specifications, instructional documents, and knowledge articles for business operations applications and processes
This position requires a minimum of three years IT support experience or eighteen months working with Company business applications hardware experience.
This position requires excellent written and verbal communication along with strong interpersonal and customer service/orientation skills.
Intermediate level computer experience, including Microsoft Word, Excel, PowerPoint and Visio is necessary.
Ability to both multi-task and manage priorities effectively is required.
It Support Engineer Jobs
By GSB Solutions At Buena Park, CA, United States
• IT Asset management (Desktops, laptops, mobile devices and other IT peripherals).
Field support with end user experience.
• knowledge in Microsoft 365 architecture and Office 365 environment.
• High level proficiency in Windows 7 and Windows 10
• Intermediate to high level proficiency in Apple Mac Operating systems
• IMAC process Install, Move, Add and Change.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping to ensure our customers have the best experience possible. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support job is a technical role that involves providing assistance to users with computer hardware and software issues. The job requires a range of technical skills and knowledge, as well as customer service skills.

What is IT Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and problem-solving skills
• Knowledge of relevant regulations and standards

What is IT Support Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)

What is IT Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Understanding of operating systems and applications
• Knowledge of relevant regulations and standards

What is IT Support Experience?

• Previous experience in a technical support role
• Experience with customer service

What is IT Support Responsibilities?

• Respond to customer inquiries via phone, email, or in-person
• Troubleshoot and diagnose technical issues
• Install, configure, and maintain computer hardware and software
• Provide technical support and training to users