IT Support Technician Jobs in North Carolina , Employment

Are you looking for an exciting opportunity to use your IT skills to help people? We are looking for an IT Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is IT Support Technician Job Skills Required?

• Technical knowledge of computer hardware, software, and networks

• Ability to troubleshoot and diagnose technical issues

• Excellent customer service skills

• Ability to work independently and as part of a team

• Ability to communicate technical information to non-technical users

• Ability to prioritize tasks and manage time effectively

• Knowledge of security protocols and best practices

• Knowledge of industry standards and regulations

What is IT Support Technician Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field

• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional

• 2+ years of experience in IT support

What is IT Support Technician Job Knowledge?

• Knowledge of operating systems, networking, and hardware

• Knowledge of software applications and their use

• Knowledge of security protocols and best practices

• Knowledge of industry standards and regulations

What is IT Support Technician Job Experience?

• Experience troubleshooting and resolving technical issues

• Experience providing technical support to end-users

• Experience with remote access and remote support tools

• Experience with ticketing systems and customer service databases

What is IT Support Technician Job Responsibilities?

• Provide technical support to end-users via