Support Analyst Jobs
By LevelUP At Washington, United States
Skills: 2-4 years work related experience required or an equivalent combination of education and experience.
May develop and maintain information for knowledge base.
Strong problem resolution and analytical skills required.
Good decision-making and customer service skills required.
May require specialized knowledge in technical areas.
Experience with Windows O/S environment along with IIS and SQL may be required.
Associate It Support Services Analyst
By Simpson Strong-Tie At , Stockton, 95206, Ca $25.24 - $32.84 an hour
Self-Management: Display a high level of initiative, effort and commitment towards completing assignments in a timely manner.
Self-Management: Manage multiple projects and completing priorities.
1 year experience demonstrable Windows operating system and MS Office expertise
1 year experience Microsoft Active Directory environments and in applying application security therewith
1 year experience Microsoft Server support
Write knowledgebase articles of solutions and “how to” information for users and IT Technicians. (5%)
It Support Analyst Ii 100% Remote
By Vaco At Utah, United States
IT certifications or equivalent work experience preferred
Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
Remote control tools - Bomgar preferred
See attached for a detailed job description

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Analyst job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Excellent customer service skills
• Knowledge of IT security best practices

What is IT Support Analyst job Qualifications?

• Bachelor's degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
• Experience with Windows and Linux operating systems
• Knowledge of network protocols and technologies
• Experience with remote access and virtualization technologies
• Knowledge of scripting languages such as PowerShell or Bash

What is IT Support Analyst job Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of IT security best practices
• Knowledge of network protocols and technologies
• Knowledge of scripting languages such as PowerShell or Bash
• Knowledge of remote access and virtualization technologies

What is IT Support Analyst job Experience?

• Previous experience in a technical support role
• Experience with Windows and Linux operating systems
• Experience with customer service
• Experience troubleshooting hardware and software issues