Front Desk Supervisor Jobs
By Sage Hospitality Group At Pittsburgh, PA, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
Front Desk Supervisor Jobs
By The Wurzak Hotel Group At Philadelphia, PA, United States
Attention to details with good organizational and efficient time management skills.
Any other tasks/duties as requested by management.
Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.
Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
Perform special projects and other responsibilities as assigned.

Are you looking for an exciting and rewarding opportunity to lead a team of front desk professionals? We are looking for a Supervisor De Front Desk to join our team and help us provide exceptional customer service to our guests. As Supervisor De Front Desk, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. You will also be responsible for training and developing staff, managing budgets, and ensuring that all policies and procedures are followed. If you have a passion for customer service and a desire to lead a team of dedicated professionals, this is the job for you!

Overview Supervisor de Front Desk is a position responsible for supervising the front desk staff and ensuring that all customer service needs are met. The Supervisor de Front Desk is responsible for providing excellent customer service, managing staff, and ensuring that all front desk operations are running smoothly. Detailed Job Description The Supervisor de Front Desk is responsible for overseeing the daily operations of the front desk. This includes supervising staff, providing customer service, and ensuring that all front desk operations are running smoothly. The Supervisor de Front Desk is also responsible for training new staff, resolving customer complaints, and ensuring that all customer service needs are met. Job Skills Required
• Excellent customer service skills
• Ability to manage staff
• Excellent communication skills
• Ability to multitask
• Knowledge of front desk operations
• Ability to resolve customer complaints
• Knowledge of computer systems
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or front desk operations
• Knowledge of computer systems
• Ability to multitask
• Excellent communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of front desk operations
• Knowledge of computer systems
• Knowledge of office procedures
Job Experience
• Previous experience in customer service or front desk operations
• Previous experience in supervising staff
Job Responsibilities
• Supervise front desk staff
• Provide excellent customer service
• Ensure that all customer service needs are met
• Train new staff
• Resolve customer complaints
• Ensure that all front desk operations are running smoothly