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Remote Customer Service Jobs in Iowa

Remote Customer Service Associate Ii (Retirement Plans)
By FIS Global At , Owings Mills, 21117 $19 an hour

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% *2,000 ...

Customer Care Service Coordinator (Remote)
By Smiths Group At , Remote
Ability to perform data entry tasks and utilize various functions within the Service Management System (SMS).
Investigates, analyzes and rectifies customer concerns or elevates problems to management attention when necessary.
Experience with SAP, ServiceMax, Salesforce, CRM or Field Service software and/or bilingual capabilities are highly desirable.
Maintain liaison with Supply Chain, Tech Support, Sales, Trade Compliance, Credit & Finance and other related departments.
Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork.
Possess excellent organizational, communication, interpersonal skills with the ability to multi-task several projects at once.
Customer Service Administrator - Remote | Wfh
By Get It Recruit - Educational Services At Carlisle, IA, United States

Are you passionate about education and making a difference in the lives of students and teachers? Are you looking for an exciting opportunity to be part of a collaborative team that values your skills ...

Claims Customer Service - Remote | Wfh
By Get It Recruit - Real Estate At Des Moines, IA, United States

Are you eager to embark on an exciting contract role in administration? This outstanding opportunity might just be the perfect fit for you! We've teamed up with a highly reputable client in search of ...

Remote Customer Service Chat
By WAYFAIR (US) LIMITED At Greater Birmingham, Alabama Area, United States
Demonstrate negotiation and conflict management skills and maintain professional composure
Strong typing skills and experience navigating computer-based tools.
Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
Excellent relationship building skills with a passion for helping others
Strong organization and multi-tasking skills
Excellent written and verbal communication skills
Customer Service Specialist, Fcr - Hitouch - Remote
By Staples At , Remote
Taking part in training and other learning opportunities to expand knowledge of company and position.
Answering customer’s inquiries to learn about and address their needs, complaints, or other issues with products or services.
Utilizing software, databases, scripts, and tools appropriately.
Adhering to all company policies and procedures
All other duties as assigned
Provides support to customers to assist them in obtaining the best resolution to their concern or product needs
Remote - Patient Advocate, Healthcare Customer Service
By CareCentrix At , Remote $17 - $18 an hour
Strong organizational skills and able to effectively manage and prioritize tasks.
Minimum of one year medical terminology, healthcare or medical services experience required.
Experience in a call center environment preferred.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Responsible for servicing patients making incoming calls with questions and/or returning messages for their Nurse Coach.
Customer Service Agent - Starting At $17.00/Hour - Remote
By Prime Therapeutics At Des Moines, IA, United States
Work from home (remote) experience
Transferable skills within Prime or within the healthcare field
Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits
1 year of customer service experience
Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
Strong PC Skills with ability to navigate multiple software systems simultaneously
Customer Service - Heavy Phones - Remote
By Sarnova HC, LLC At , Remote
This is a remote, work from home position, Monday through Friday, 11:30 am - 8:00 pm EST
Answer heavy call volume in a remote call center environment
Strong computer skills. Basic understanding of MS Outlook, Word and Excel.
Answer patient questions and address concerns in a friendly and empathetic manner
Forward calls as necessary to alternate billing departments
Determine resolutions to customer issues while adhering to our client rules and expectations
Customer Service Team Coach (Remote)
By NRG At , Princeton, 08540, Nj
Strong management and leadership skills
Conduct ongoing performance management for team members
Ensure the ongoing satisfaction of customers by providing feedback to Customer Service management to help shape future processes and support strategies
Assist Continuous Improvement and Training Team with audits of Knowledge Base content and Training Materials
Remote Work environment with possible office visits needed
Able to convey knowledge of products and strategies to team-members and stakeholders
Supervisor, Customer Service (Remote)
By Under Armour At , Remote $61,504 - $84,569 a year
Qualifications (Knowledge, Skills & Abilities)
Prefer at least 1 year of people management experience
Collaborate with the management team to design and support events and contests, which build positive team morale.
Meet all performance management deliverables on time.
Proven leadership abilities, including experience with training and/or coaching, delivering feedback, goal setting, and performance evaluation.
Education And / Or Experience
Remote Customer Service Specialist | $16 - $17 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Handle high Inbound and Outbound call volume and provide an exceptional customer service experience
Research, investigate, and respond to all device issues and complaints in a timely, efficient, and knowledgeable manner
Properly educate clients on the functionality and capabilities of their device and encourage testing the device on a regular basis.
1-2 years of related professional experience required.
Excellent oral and written communication skills
Answer device specific questions and refer calls and issues to appropriate departments or service representatives
Remote Device Focused Customer Service | $16 - $17 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Handle high Inbound and Outbound call volume and provide an exceptional customer service experience.
Research, investigate, and respond to all technical issues and complaints in a timely, efficient, and knowledgeable manner.
Properly educate clients on the functionality and capabilities of the device and encourage testing the device on a regular basis.
Answer technical questions and refer calls and issues to appropriate departments or service representatives.
Distribute service requests appropriately or resolve technical issues by replacing equipment.
Maintain individual phone queue metrics, service level agreements, quality scores, and schedule adherence.

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are looking for a Remote Customer Service Representative to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers. If you are an experienced customer service professional with excellent communication skills, then this is the perfect job for you!

What is Remote Customer Service Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in customer service software and applications
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Remote Customer Service Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in customer service software and applications
• Ability to handle customer complaints and inquiries
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Remote Customer Service Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software and applications
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Remote Customer Service Job Experience?

• Previous customer service experience
• Experience in a remote customer service role
• Experience in a customer service role
• Experience in a fast-paced environment
Remote