Senior Product Manager, Ads
By eBay At Bellevue, WA, United States
5+ years of Product Management experience in online advertising
2+ years of Product Management experience in sponsored/promoted e-commerce advertising
Define new buyer-facing experiences off eBay
Drive cross-organizational alignment around upcoming features and capabilities
Experience with full lifecycle product delivery
Track record of developing and launching new buyer-facing experiences

Are you an experienced Project Manager looking to take your career to the next level? Join our team and help us manage our Ads Refunds projects! We offer a competitive salary and a great work environment. Come join us and make a difference!

The Ads Refunds Project Manager job is responsible for managing the process of refunding customers for ads that were incorrectly billed. This includes working with internal teams to identify and resolve billing issues, as well as communicating with customers to ensure their satisfaction.

What is Ads Refunds Project Manager Skills Required?

• Excellent communication and customer service skills
• Strong problem-solving and analytical skills
• Ability to work independently and manage multiple projects
• Knowledge of billing systems and processes
• Knowledge of advertising and marketing

What is Ads Refunds Project Manager Qualifications?

• Bachelor’s degree in business, finance, or related field
• At least 3 years of experience in project management
• Experience in customer service and/or billing

What is Ads Refunds Project Manager Knowledge?

• Knowledge of advertising and marketing
• Knowledge of billing systems and processes
• Knowledge of customer service best practices

What is Ads Refunds Project Manager Experience?

• At least 3 years of experience in project management
• Experience in customer service and/or billing

What is Ads Refunds Project Manager Responsibilities?

• Manage the process of refunding customers for ads that were incorrectly billed
• Work with internal teams to identify and resolve billing issues
• Communicate with customers to ensure their satisfaction
• Monitor customer feedback and take appropriate action
• Develop and implement strategies to improve customer