Inbound Call Representative Jobs

Generate meetings for the sales team through the rapid response to and qualification of inbound leads

Have experience working in a fast-paced environment

Have excellent written/verbal communication skills

. Additional information regarding benefits can be found at

Learn to effectively identify qualified leads, articulate Klaviyo's value proposition, and route opportunities properly to the direct sales team

Support the success of your peers and provide guidance and support to new BDRs

Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Education and experience obtained through completion of a Bachelor’s degree or equivalent work experience in a related field

Previous experience in a banking or other call center environment

Good problem solving, analytical, research, and investigative skills.

Strong phone skills and a customer service orientation

Excellent verbal and written communication skills

You have a High School Diploma or General Education Development (GED)

You have acquired 1+ years of experience in customer service and/or product support or 2+ years of face-to-face customer service experience.

Read more about our employee benefits.

You will train for 5 weeks, Monday-Friday 9:00am-5:30pm ET with an Educator in a structured environment.

After training you will begin a 12-week ramp-up period and work Tuesday-Saturday 12:00pm-8:30pm ET.

Learn more about our business.

Deliver a one call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry.

Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred

Educate members about their pharmacy benefits.

2+ years experience working within call center

Active listening, conversational speaking skills, with a high degree of empathy

Excellent verbal and written communication skills