Guest Service Manager At Embassy Suites Miami Airport
By Hilton At Miami, FL, United States
What benefits will I receive?
What will it be like to work for this Hilton Worldwide Brand?
What are we looking for?
Manager I, Guest Service
By Spirit Airlines At , Charlotte, 28208, Nc
Effectively communicate to upper management, peers and team members both within and outside of the department.
Ability to lead and direct others to develop new skills or knowledge that will enhance their performance.
Bachelor's degree or equivalent experience
Actively seek and recommend cost savings ideas.
Monitor lost time and consistently administer Team Member Reliability Program.
Takes a leading role in managing irregular operations.
Guest Commerce Manager Jobs
By Royal Caribbean Group At Miami, FL, United States
Strong project management skills and key computer skills (Excel, PowerPoint, Outlook).
Experience prioritizing a product backlog in tools such as JIRA and Confluence knowledge.
8-10 years of experience in the cruise industry
8-10 years of experience in digital marketing, e-commerce, user-experience, content development/analytics
5 years of lifecycle communication experience
Experience with enterprise CRM/Database/ESP platforms in an operational/executional capacity.

Are you looking for an exciting opportunity to lead a team of dedicated professionals in providing exceptional guest service? We are looking for a Guest Service Manager to join our team and help us create a memorable experience for our guests. As the Guest Service Manager, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for customer service and a commitment to excellence, this could be the perfect job for you!

A Guest Service Manager is responsible for overseeing the daily operations of a hospitality establishment, such as a hotel, resort, or restaurant. They are responsible for ensuring that guests have a pleasant and enjoyable experience.

What is Guest Service Manager Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software

What is Guest Service Manager Qualifications?

• Bachelor’s degree in hospitality management, business administration, or related field
• Previous experience in a customer service or hospitality role
• Knowledge of hospitality industry standards and regulations

What is Guest Service Manager Knowledge?

• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry trends and best practices

What is Guest Service Manager Experience?

• Previous experience in a customer service or hospitality role
• Previous experience in a supervisory role

What is Guest Service Manager Responsibilities?

• Oversee the daily operations of the hospitality establishment
• Ensure that guests have a pleasant and enjoyable experience
• Handle customer complaints and inquiries in a professional manner