Assistant Guest Service Manager
By The Fresh Market At Huntsville, AL, United States
Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
Manage front end guest flow to achieve operational success and an excellent shopping experience every time
3 plus years of experience in a guest service role
1 plus years of leadership experience
Working knowledge of Microsoft Office
Our Added Benefits For Joining The Fresh Market Team
Assistant Guest Service Manager
By The Fresh Market At Birmingham, AL, United States
Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
Manage front end guest flow to achieve operational success and an excellent shopping experience every time
3 plus years of experience in a guest service role
1 plus years of leadership experience
Working knowledge of Microsoft Office
Team Member discount of 30%

Are you looking for an exciting opportunity to lead a team of dedicated professionals in providing exceptional guest service? We are looking for a Guest Service Manager to join our team and help us create a memorable experience for our guests. As the Guest Service Manager, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for customer service and a commitment to excellence, this could be the perfect job for you!

A Guest Service Manager is responsible for overseeing the daily operations of a hospitality establishment, such as a hotel, resort, or restaurant. They are responsible for ensuring that guests have a pleasant and enjoyable experience.

What is Guest Service Manager Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software

What is Guest Service Manager Qualifications?

• Bachelor’s degree in hospitality management, business administration, or related field
• Previous experience in a customer service or hospitality role
• Knowledge of hospitality industry standards and regulations

What is Guest Service Manager Knowledge?

• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry trends and best practices

What is Guest Service Manager Experience?

• Previous experience in a customer service or hospitality role
• Previous experience in a supervisory role

What is Guest Service Manager Responsibilities?

• Oversee the daily operations of the hospitality establishment
• Ensure that guests have a pleasant and enjoyable experience
• Handle customer complaints and inquiries in a professional manner