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Front Desk Supervisor Jobs in Washington

Front Desk Supervisor Jobs
By Navy Exchange Service Command At , Millington $36,751 - $44,000 a year
Acts as the resident expert regarding the Hotel's Property Management System (PMS), key card system and CORE inventory management system.
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE:
Ensures security measures are maintained at all times. Ensures guest privacy is maintained at all times.
Supervises front desk operations and reservations including cashiering, reservations, and room assignments to maximize occupancy.
Supervises three or more NF-2 front desk personnel.
Trains, instructs, and supervises personnel assigned to the Front Desk both in a formal training setting and on the job training.
Service Desk Supervisor Jobs
By Costco Wholesale At , Seattle, 98134, Wa $106,000 - $145,000 a year
Knowledge of and/or experience in an ITIL-based role, such as Service Desk and/or Incident Management practices.
Demonstrated attention to detail and excellent time management skills.
Costco employees: Management readiness or elevated analyst experience.
This is a full-time management/leadership position (45+ hours per week).
Proven leadership skills and experience managing and developing a diverse team.
Ability to provide flexible and effective management in an ever-changing environment.
Supervisor, Service Desk Operations
By Starbucks At , Seattle, 98134, Wa
Project management experience to help manage new initiatives.
Required Knowledge, Skills and Abilities
Provides input to Service Desk leadership and manager for improvements in departmental processes and procedures.
Assists the department manager in establishing processes, procedures and policies for the Service Desk.
Lead a team of 9 to 11 service desk analysts that provide support to all our Internal and External customers.
Ensure that SLAs are met and continually help improve the Service Desk operations.
Front Desk Supervisor Jobs
By AvalonBay Communities At , Washington, Dc
Providing coaching and counseling for team and individual development
Training new and existing concierges
Maintaining current concierge service levels and implementing new services as needed
Coordinating with office and maintenance teams to communicate with residents
Growth based on achievement and promotion from within.
A 20% discount on our incredible apartment homes.
Front Desk Supervisor Jobs
By The Heathman Lodge At Vancouver, WA, United States
Two years hotel front desk experience preferred.
Knowledge of front office operations, including ability to plan, organize and direct front desk staff.
Have prior cash handling experience.
Responsible for all aspects of registering guests into the hotel upon arrival and checking guests out of hotel following prescribed procedures.
Assist in administering policies established for communication between front desk staff, guests and hotel.
Respond to all inquiries pertaining to hotel policies and services, including requests and complaints.

Are you looking for an exciting opportunity to lead a team of front desk professionals? We are looking for a Front Desk Supervisor to join our team and provide outstanding customer service to our guests. As the Front Desk Supervisor, you will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service, and providing leadership and guidance to the front desk staff. If you are an experienced customer service professional with a passion for hospitality, we want to hear from you!

What is Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team

What is Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a supervisory role

What is Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Handle guest inquiries and complaints in a professional manner