Front Desk Operations Supervisor
By Marriott International, Inc At , Providence, 02903

Additional Information Front Desk Supervisor Job Number 23144837 Job Category Rooms & Guest Services Operations Location Aloft Providence Downtown, 191 Dorrance Street, Providence, ...

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Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
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Front Desk Supervisor Jobs
By Hilton Providence At , Providence, 02903, Ri
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
We offer a highly competitive benefits package!
Supplemental Life Insurances (Self, Spouse and Child)
Paid Time Off, Vacation and Holidays
THIS POSITION IS ELIGIBLE FOR A $500 SIGN ON BONUS!
Supervisor - Front Desk
By CROSSROADS RHODE ISLAND At , Providence, 02903, Ri $47,500 - $49,000 a year
Gain knowledge about department allocations in order to manage departmental budgets.
Associate’s degree in human services field, plus a minimum of 2 years’ experience working with an at-risk population OR
A minimum of 4 years’ experience working with at-risk population.
Clinical knowledge and practice-understanding of mental health issues, trauma-informed care, mental health and addiction assessments, client-centered treatment.
Excellent verbal and written communication skills.
Computer skills, including use of Microsoft Office programs to generate required reports.

Are you looking for an exciting opportunity to lead a team of front desk professionals? We are looking for a Front Desk Supervisor to join our team and provide outstanding customer service to our guests. As the Front Desk Supervisor, you will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service, and providing leadership and guidance to the front desk staff. If you are an experienced customer service professional with a passion for hospitality, we want to hear from you!

What is Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team

What is Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a supervisory role

What is Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Handle guest inquiries and complaints in a professional manner