Assistant Manager Front Office (Front Desk Supervisor)
By Hilton Grand Vacations At , Orlando
Make recommendations to management regarding development and corrective action plans.
HGV Now Offers Day One Team Member Benefits!
Assist Guest Services Manager/Director with managing resort inventory.
A minimum of one (1) year of experience in the customer service field is required.
Demonstrate leadership skills such as integrity, professionalism, and confidentiality
A minimum of six (6) months of supervisory experience in the customer service field required.
Front Desk Supervisor Jobs
By Hotel Marcel At , New Haven, 06511, Ct
Answer all phone calls (internal and external) promptly and knowledgeably, always ensuring complete and accurate information.
Clear, open and frequent communication is crucial to ensure that hotel services are coordinated to provide the best possible guest experience.
Be knowledgeable of fire and emergency procedures
respects your knowledge and entrepreneurial spirit
Work alongside Guest Service Agents to ensure the accurate completion of shift checklists
Assist in the ongoing training and development of team members in order to increase their productivity and guest service effectiveness
Front Desk Supervisor Jobs
By Hilton Garden Inn Fredericksburg At , Fredericksburg, 22401, Va $16 - $18 an hour
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Commuter benefits including transit & parking
Provide information and assistance to all guests and vendors
Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards
Assist in creating and distributing the team member schedule in a timely manner
Front Desk Supervisor Jobs
By HealthFitness At Batavia, OH, United States
Train front desk on member management software, membership sales process, and customer service standards.
Adept at using computers and be willing and able to learn point of sale and member management software.
Supervise and schedule front desk staff of 10. Hire, develop, and train new front desk staffers as needed.
Provide excellent customer service to all patrons including addressing patron issues and concerns.
Must be 18 years or older with High School Diploma/GED.
Solid focus on customer service and quality orientation including attention to detail, accuracy, and thoroughness.
Area Desk Supervisor Jobs
By Kent State University At Kent, OH, United States
Coordinates workflow and schedule to ensure deadlines are met, priorities are recognized, and policies/procedures are followed.
Trains, assigns, and instructs employees on proper work procedures and policies.
Assigns and monitors work activities.
Front Desk Supervisor Jobs
By TriHealth Inc. At , Cincinnati, 45242, Oh
SPECIALIZED KNOWLEDGE: PC Skills required, Customer Service, Team Development, Problem Solving, knowledge of front desk operations.
EDUCATION: Associate's Degree Other Healthcare or related field
EXPERIENCE: 2-3 years Business 1-2 years Front desk experience
Job Title: Front Desk Supervisor
Employment Status: Full Time Position

Are you looking for an exciting opportunity to lead a team of front desk professionals? We are looking for a Front Desk Supervisor to join our team and provide outstanding customer service to our guests. As the Front Desk Supervisor, you will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service, and providing leadership and guidance to the front desk staff. If you are an experienced customer service professional with a passion for hospitality, we want to hear from you!

What is Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team

What is Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a supervisory role

What is Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Handle guest inquiries and complaints in a professional manner