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Front Desk Agent Jobs in Tennessee

Front Desk Agent Jobs
By Highgate At Memphis, TN, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Front Desk Agent Jobs
By Exploria Resorts At Townsend, TN, United States
What does Exploria Resorts have to offer?
Assist guests with check-in and check-out procedures
Answer incoming calls and field to appropriate departments
Respond to all inquiries both over the phone and in person
Make key cards and replacements for rooms
High School diploma or equivalent
Leasing / Front Desk Agent
By CUSA, LLC At Nashville, TN, United States

We have an immediate opening for a part and full time agent at the My Town Extended Stay Hotel located at 1271 Antioch Pike Nashville TN 37211. This Hotel is unique in that it has limited office hours ...

Front Desk Agent Jobs
By Chartwell Hospitality At Franklin, TN, United States
Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone everyday.
Professional Growth and Development Opportunities
Hotel Front Desk Agent
By CUSA, LLC At Nashville, TN, United States
Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Front Desk Agent - Marriott
By CUSA, LLC At Memphis, TN, United States

Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Ames . When ...

Front Desk Agent Jobs
By Westgate Resorts At , Pigeon Forge, 37863, Tn $16 an hour
Comprehensive health benefits – medical, dental and vision
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Greets, registers, and assigns rooms to guests, issuing room keys
Keeps records of room availability and guests' accounts.
Computes bills, collects payments, and makes changes for guests.
Inn Front Desk Agent - Flex
By Biltmore At Biltmore, TN, United States
Excellent organizational, project/time management, and planning skills; ability to multi-task, work effectively under deadlines, prioritize work and adapt.
High school diploma. Additional education, training, and/or certification(s) preferred.
Knowledge of upcoming group resumes, incoming and outgoing groups and VIP guests; resource for general estate and area information.
Handles daily check-ins/check-outs in a gracious, warm, and timely manner.
Post check-in telephone calls to assure guests’ expectations have been met.
Maintain and file registration cards in the in-house and arrivals bucket; operate the time lox key system; process guest messages/faxes.
Front Desk Agent Jobs
By Home2 Suites Woodland Hills At , Woodland Hills, 91367, Ca $18.86 an hour
Prepares all necessary reports during each shift for the management team.
Process all payments according to established hotel requirements.
Commuter benefits including transit & parking.
Provide information and assistance to all guests and vendors.
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary

Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!

What is Front Desk Agent Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours

What is Front Desk Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team

What is Front Desk Agent Job Knowledge?

• Knowledge of hotel operations
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Front Desk Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a front desk role

What is Front Desk Agent Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer inquiries from guests regarding hotel services, facilities, and other information