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Front Desk Agent Jobs in Sacramento, California

Agent I - Front Desk
By Hard Rock International At Sacramento, CA, United States
Utilize the property management system to run daily reports and block any special requests.
Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed.
Work with Front Office Manager regarding hotel business to keep them informed.
Provide recognition to others, including co-workers, supervisors, managers, and directors.
Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.
Always smile and offer a warm greeting to all.
Front Desk Agent Jobs
By Highgate At Folsom, CA, United States
Perform other duties as requested by management .
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Front Desk Agent Jobs
By Sage Hospitality Group At San Diego, CA, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Front Desk Agent Jobs
By Hyatt Hotels Corporation At Oakland, CA, United States
Experience in a hotel or a related field preferred.
An operational knowledge of Microsoft Office suite
Have knowledge of and assist in emergency procedures as required.
Now offering Daily Pay! Ask your Recruiter for more details
High School diploma or equivalent required; College course work in related field helpful.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Front Desk Agent Jobs
By Fairmont Century Plaza At , Los Angeles, 90067 $26.50 an hour
Previous experience with OPERA required
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
Greets all Guests courteously, using the Guest’s name whenever possible
Resolves guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner
Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions
Maintains a perpetual presence on the Reception Desk throughout the hours of the shift
Front Desk Agent Jobs
By Hotel Nikko San Francisco At , San Francisco, 94102 $31.02 an hour
2 years of Front Desk experience and/or strong customer service experience within an upscale working environment
Ability to operate computerized front office system; OPERA & Micros experience a plus
Pre-Tax Commuter and Parking Benefits
Make all guests feel welcomed
Accept, sort, and distribute all messages, small packages, and mail for guests
Produce, generate, and distribute all required reports including, but not limited to room reports, bucket checks, and VIP reports
Front Desk Agent Jobs
By Marriott International, Inc At , San Francisco, 94108 $33.58 an hour

Job Number 23145072 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton San Francisco, 600 Stockton Street, San Francisco, California, United States Schedule ...

Front Desk/Reservation Agent
By Freehand Los Angeles At , Los Angeles, 90014 $22 an hour
Experienced working with a Property Management System
Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience
Experienced within a front office hospitality environment
Know your guests and have a passion for independent travel and the road less travelled
Demonstrate a passion for delivering outstanding customer service
Be part of a great team within your department that get Generator and want to be themselves
Hotel / Resort Front Desk Agent
By The Ranch at Laguna Beach At Laguna Beach, CA, United States
Requires good communication skills, both verbal and written.
Must possess basic computational ability. Must possess basic computer skills.
Ability to solve problems and make rational decisions. knowledge of The Ranch operations, its services, and facilities.
Some of our benefits include:
Free golf for employee plus 1 guest* (restrictions apply)
Medical, Dental, Vision, Life Insurance
Front Desk Agent Jobs
By Fairmont Miramar - Hotel & Bungalows At , Santa Monica, Ca $22 - $26 an hour
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Excellent communication and organization skills required
Previous customer service experience required
Previous Opera Cloud experience is an asset
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Front Desk Agent - Intercontinental Mark Hopkins
By InterContinental At , San Francisco, Ca
Kicking off truly memorable guest experiences with the warmest of welcomes
Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths, and computer skills
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Front Desk Agent Jobs
By Highgate At Long Beach, CA, United States
Perform other duties as requested by management .
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Guest Services Agent (Front Desk Agent)
By Belmond At Santa Barbara, CA, United States
Health Insurance, Life Insurance & other Supplemental lnsurance
401(k) Retirement Savings (Employer Match)
Boutique, Spa Treatment, and Food & Beverage Discounts
Other complimentary and discounted accommodations within Belmond
Front Desk Agent Jobs
By Temecula Creek Inn At Temecula, CA, United States
Prefer previous hotel experience. Please see the job description for more information. PERKS:
Medical, dental, vision benefits and life insurance
To respond and follow through with all guest needs and requests in a timely and professional manner.
High school diploma or equivalent required.
Must have minimum one year in customer service position.
Discounted rounds of golf and hotel stays
Front Desk Agent Jobs
By The Estate Yountville ~ Hotel Villagio & Vintage House At Yountville, CA, United States
Have knowledge of and assist in emergency procedures as required.
An operational knowledge of Microsoft Office suite
Front Desk Agent Job Responsibilities
Approach all encounters with guests and associates in a friendly service oriented manner.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Front Desk Agent Jobs
By Evolution Hospitality At South Lake Tahoe, CA, United States
Experience in a hotel or a related field preferred.
An operational knowledge of Microsoft Office suite
Have knowledge of and assist in emergency procedures as required.
Now offering Daily Pay! Ask your Recruiter for more details
High School diploma or equivalent required; College course work in related field helpful.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Front Desk Agent Jobs
By Hotel Figueroa At , Los Angeles, 90015, Ca $23.50 an hour
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Front Desk Agent (Overnight)
By Montage International At , Laguna Beach, Ca $18 an hour
Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly
Minimum of two years’ experience in a hotel operations environment
Minimum of two years’ experience in customer service
Possess basic math skills and have the ability to accurately handle billing
Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
Job duties include; although are not limited to:
Front Desk Agent Jobs
By Excel Hotel Group At Chula Vista, CA, United States
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
1-2 years customer service experience.
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Welcomes guests in a friendly, prompt and professional manner.
Front Desk Agent - San Diego Marriott Del Mar
By G&B HOTEL EMPLOYEE LEASING LLC At , San Diego, 92130, Ca $18.50 - $19.00 an hour
Use personal judgment and specialized knowledge to give information to people.
Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Take the initiative to greet guests in a friendly and warm manner.

Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!

What is Front Desk Agent Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours

What is Front Desk Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team

What is Front Desk Agent Job Knowledge?

• Knowledge of hotel operations
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Front Desk Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a front desk role

What is Front Desk Agent Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer inquiries from guests regarding hotel services, facilities, and other information