Dual Front Office Manager Jobs in Illinois

Works closely with management throughout the hotel and the Company

Schooling in hospitality management, business, or related major

Directly manages assigned staff and indirectly manages all subordinates

Directs all operations in alignment with the direction of General Manager, Company, brand standards, and local, state, and national regulations

Strong organization and leadership skills

Two or more years of related experience

Work in conjunction with Business Management and the Director of Guest Services to maintain and minimize risk levels of account receivables

2+ years of managerial experience in a hotel Front office capacity

Familiarity with property management systems

To fulfill this role optimally, you have the following minimum qualifications and experience:

Successfully and consistently meets all due dates for submitting work requested by the guest services director, resort directors, and general manager

Strong written and oral interpersonal communication skills

3-4 years or more of progressive hotel Rooms Management experience

At least 2 years progressive management experience within the Rooms Division of a full-service hotel

Short- and long-term planning and the management of the hotel’s Front Office operations

Service oriented style with professional presentation skills

Clear concise written and verbal communication skills in English

Must have excellent organizational, interpersonal and administrative skills

Minimum two to three years Front office or guest services management with at least one year supervisory experience

Experience with hotel property management systems. Opera preferred.

A Bachelors degree in hospitality management and/or business is preferred but not required

Excellent and demonstrated communication skills: written and verbal

Outstanding and proven guest service skills

Ability to work weekends, evenings, holidays as necessary, required