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Customer Service Representative – National Remote Jobs in Dallas, Texas

Benefits Customer Service Representative - Remote | Wfh
By Get.It Recruit - Administrative At Richardson, TX, United States

Are you passionate about helping people and looking for a rewarding career opportunity? We are currently seeking a Remote Benefits Customer Service Representative to join our team. This position ...

Customer Service Advocate - National Remote
By UnitedHealthcare At , Dallas, 75202, Tx
Sales or account management experience
3+ years of combined education, work and/or volunteer experience
Utilize time and resources effectively to achieve performance targets centered around a positive member experience
Participate in continuous learning and training sessions, developing new skillsets
High School Diploma / GED (or higher) OR equivalent work experience
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
Customer Service Representative - Remote | Wfh
By Get.It Recruit - Administrative At Dallas, TX, United States

Are you ready to embark on a dynamic journey as a Remote Customer Service Representative? We are thrilled to offer you a fantastic opportunity to join a leading Management Consulting firm based in the ...

Customer Service Representative (Remote, Us)
By Alpine Home Air At Dallas, TX, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Customer Service Supervisor (Plan Advisor Supervisor) - National Remote
By UnitedHealth Group At Dallas, TX, United States
Experience with Microsoft Excel (edit and/or create spreadsheets/docs, data entry, sort, and filter)
Develops staff by providing information, educational opportunities and growth opportunities
Identifies and develops the skill sets of individual staff members for further advancement
High School Diploma / GED (or higher) OR equivalent experience
2+ years of inbound/outbound customer service experience, preferably healthcare but any service industry
2+ years of CPS experience within UMR, or, Navigator system
Associate Enrollment - Eligibility Representative - National Remote
By UnitedHealth Group At Dallas, TX, United States
High School Diploma / GED (or higher) OR equivalent work experience
Prior eligibility / enrollment experience
Experience with multitasking in a fast-paced environment
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Prepare, process and maintain new member or group enrollments
Respond to member eligibility or group questions and verify enrollment status
Customer Service / Order Management Representative (Remote, Us)
By Alpine Home Air At Dallas, TX, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Multi-Patient Task List Representative (Mptl) - National Remote
By Optum At Dallas, TX, United States
Maintains up-to-date knowledge of specific registration requirements for all areas, including Inpatient and Outpatient Registration Services.
Conducts Insurance Eligibility / Benefit Verification via web-based tools and as necessary by phone.
High School Diploma / GED (or higher) OR equivalent experience
6+ months of experience verifying medical insurance
6+ months of exceptional problem-solving experience within a healthcare facility or health insurance setting
Working knowledge of Medical Terminology
Customer Banking Coordinator - National Remote
By UnitedHealth Group At Dallas, TX, United States
Demonstrate knowledge of the fundamental practices and procedures of accounting, financial management and control.
Provide support for other staff members within Finance.
High school diploma / GED (or higher) OR equivalent work experience
3+ years of customer service experience analyzing and solving customer problems
Demonstrate PC skills and application of computer spreadsheets and databases
Beginner experience with Excel (Navigating through spreadsheets)
Remote Customer Service Representative
By Life Pursuits Solutions At Dallas, TX, United States
Excellent time-management and prioritization skills
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
0-1 years proven experience in supporting client success
Excellent written and verbal communication skills
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Remote Customer Service Representative
By Life Pursuits Solutions At Grand Prairie, TX, United States
Excellent time-management and prioritization skills
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
0-1 years proven experience in supporting client success
Excellent written and verbal communication skills
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Customer Service Representative - Claims Client Services - National Remote
By UnitedHealth Group At Dallas, TX, United States
2+ years of combined education, work and/or volunteer experience.
Experience with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
High School Diploma / GED
Enrollment Eligibility Representative - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $16.00 - $31.44 an hour
Utilize appropriate desktop system tools to manage and report enrollment / eligibility information (e.g., Microsoft Access, Excel)
Comply with policies, procedures, and production standards when completing data entry or resolving eligibility errors and issues
Utilize knowledge of plan document or contract rules
1+ years of Microsoft Office experience in working with Microsoft Excel
1+ years of experience with working in a productive environment, including the proven ability to meet goals
1+ years of billing experience
Part-Time Customer Service Representative Associate - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $16.00 - $23.13 an hour
Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
Constantly meet established productivity, schedule adherence, and quality standards
Respond to complex customer calls
Resolve customer service inquiries which could include:
High School Diploma / GED (or higher)
Basic proficiency with Windows personal computer applications, which includes the ability to learn new and complex computer system applications
Pre-Service Coordinator - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $32.60 - $63.99 an hour
2+ years of Case Management experience
Experience in acute care, rehab or skilled nursing facility environment
Ability to work effectively in a self-management environment
Support new delegated contract start-up to ensure experienced staff work with new contracts.
3+ years of clinical experience
Ability to review patients’ clinical information holistically including critical thinking skills
Physician Medical Billing Representative - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $16.00 - $31.44 an hour
Experience working with ECW (e-clinical works)- practice management system.
Knowledge of accounts receivable management
2+ years of experience with professional medical billing
2+ years of experience with AR Follow Up, Denials Resolution, and Revenue Cycle practices/procedures
Working knowledge of more than one medical specialty
Excellent customer service skills and ability to handle difficult patient situations.
Provider Customer Service Team Lead - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $18.80 - $36.78 an hour
Maintains proficiency in all technical applications (technical skills and system knowledge)
Assists supervisor in monitoring employee and team performance by reviewing operational metrics and listening to and observing call management techniques.
2+ years of experience in an advocate role, with Buffalo care intake experience
Previous experience mentoring and/or training others
Experience with personal computer and Windows PC applications Microsoft Excel
Experience with personal computer and Windows PC applications Microsoft Word
Associate Collections Representative - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $16.00 - $27.31 an hour
Act as a liaison between insurance payer and the hospital; Notify Management of any issues or concerns that may arise.
Our ideal candidate is an adept communicator; deadline oriented, and self-motivated, with excellent follow-up and customer service skills.
6+ months experience working in collections or billing
Experience with EPIC (Electronic Health/Medical Records)
Verify and investigate discrepancies in payments submitted by insurance carriers to ensure reimbursement is in accordance with contracts and policies
Work with outside departments to resolve claim presentation issues resulting in denials
Appeals Representative - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $16.00 - $31.44 an hour
High school diploma / GED (or higher) OR equivalent years of work experience
Experience with health care, medical, or pharmacy terminology
Strong written communication skills including advanced skills in grammar and spelling
Research and resolve written complaints submitted by consumers and physicians/providers
Ensure complaint has been categorized correctly
Obtain additional documentation required for case review
Patient Pay Representative - National Remote
By Optum At Dallas, TX, United States
Provide input regarding policies, systems, methods and procedures for the effective management and control of patient invoicing functions
Provide input to policies, systems, methods, and procedures for the effective management and control of the premium invoicing function
Manage the preparation of patient invoices and complete reconciliation of billing with accounts receivables
Medical and ancillary premium billing activities can be found in the Accounts Receivable function in the Finance job family
1+ years of experience with patient billing / collections in a medical / healthcare setting
1+ years of experience with medical billing and / OR pharmacy billing

Are you looking for an exciting opportunity to work from home and provide outstanding customer service? We are looking for a motivated and enthusiastic Customer Service Representative to join our remote team! As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers and helping them with their inquiries. If you have excellent communication skills, a passion for helping others, and a desire to work from home, this could be the perfect job for you!

What is Customer Service Representative – National Remote job Skills Required?

• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Service Representative – National Remote job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Experience in a call center environment
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology

What is Customer Service Representative – National Remote job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative – National Remote job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience with customer service software, databases, and tools

What is Customer Service Representative – National Remote job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer service issues