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Customer Liaison Jobs in Michigan

Customer Liaison Jobs
By Universal Logistics Holdings, Inc. At , Detroit, 48211, Mi $55,000 - $65,000 a year
· Perform other duties and assignments as requested by management.
High school or equivalent (Preferred)
Universal is seeking Material Liaison candidates for our position based out of our operation in Detroit, Michigan.
· Monitor, help coordinate, and communicate schedules, shipments, inventory, and late deliveries or stagnate trailers with material.
· Compile reports about particular incidents, events, or updates about an important issue for the business
· Proactively solve conflicts and address issues that could occur between all partners to ensure continuity.

Are you looking for an exciting new opportunity to use your customer service skills? We are looking for a Customer Liaison to join our team and help us provide exceptional customer service to our clients. If you have a passion for customer service and a drive to exceed expectations, this could be the perfect job for you!

A Customer Liaison is a professional who acts as a bridge between customers and the organization they represent. They are responsible for providing customer service, resolving customer complaints, and ensuring customer satisfaction.

What is Customer Liaison Skills Required?

• Excellent communication and interpersonal skills
• Ability to build relationships with customers
• Problem-solving and conflict resolution skills
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Customer Liaison Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or sales
• Knowledge of customer service principles and practices

What is Customer Liaison Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant laws and regulations

What is Customer Liaison Experience?

• Previous experience in customer service or sales
• Experience in resolving customer complaints

What is Customer Liaison Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Resolve customer complaints and disputes
• Follow up with customers to ensure their satisfaction
• Monitor customer feedback and provide suggestions for improvement
• Maintain customer records and update customer information in the