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Client Care Representative Jobs in Utah

Client Care Representative Jobs
By Makai HR At Honolulu, HI, United States
2+ years of customer service, hospitality, and/or client success experience.
Technology-literate and savvy with a strong knowledge of CRM software and MS Office.
Strong written and verbal communication skills.
Performs duties while maintaining strong prioritization and organizational skills, and professional communications in all interactions.
Patience and empathy to help individuals complete paperwork and answer detailed questions about their account with us.
Self-starter that can meet required deadlines.

Are you a people person who loves helping others? We are looking for a Client Care Representative to join our team and provide exceptional customer service to our clients. If you have a passion for problem-solving and providing top-notch customer service, this is the job for you!

Client Care Representative Job Skills:

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Proficiency in computer software and applications
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Ability to handle customer inquiries and complaints
• Ability to work in a fast-paced environment

What is Client Care Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in computer software and applications
• Excellent communication and interpersonal skills

What is Client Care Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations

What is Client Care Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Client Care Representative Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer service