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Call Center Representative Jobs in Tennessee

Call Center Representative Jobs
By Imperium Partners At Nashville, TN, United States
Strong time management and decision making skills.
More education or experience may be preferred.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Remote - Finra Certified Call Center Representative
By DXC Technology At , , Tn $36,900 - $55,300 a year
Maintain an up-to-date knowledge of products and the insurance industry to communicate effectively with clients.
A FINRA Certification is required.
Strong communication skills and ability to handle customer interactions effectively.
The position is fully remote within the United States of America.
Respond to inbound customer inquiries through various communication channels such as phone, email, and chat.
Provide support to clients regarding policy questions, claims, and other insurance-related inquiries.
Call Center Representative Jobs
By Advanced Foot & Ankle Care Centers At , , Tn $40 an hour
Medical insurance knowledge and previous call center experience are a plus!
Pay is based on experience
Should have strong computer and phone skills
Use of a computer system/EMR system, EClinical Works – experience using this, or another electronic medical records system is a necessity!
Keeping a schedule of each doctor’s location for the week or day
Making sure to schedule the patients accordingly with the patient’s location needs as well as doctoral
Patient Call Center Representative
By Luna Physical Therapy At Nashville, TN, United States

Office Admin Experience, 1 Year Required

Call/Contact Center Or Other High Call Volume Experience, Preferred

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved