Inbound Call Center Representative
By Belami eCommerce At Sacramento, CA, United States
Meet quality assurance requirements and other key performance metrics as outlined by the company.
Customer Service and Call Center Experience preferred
Working knowledge of the Microsoft Office
Receive inbound calls, including transfers from sales, from end consumers with order related questions or issues.
Place outbound calls or emails to customers with follow-up information.
Perform basic functions within company system: submitting replacement requests, submitting return requests, submitting cancellation request, processing credit card payments and credits.
Call Center Representative Jobs
By tout.group At Los Angeles, CA, United States
No previous experience in a call centre required
Excellent verbal and written communication skills
Strong customer service and problem-solving abilities
Active listening skills and empathy towards customers
Basic computer skills and proficiency in using call centre software
Continuously develop product knowledge to provide effective customer support
Call Center Representative Jobs
By One Community Health Sacramento At Sacramento, CA, United States
High school diploma or equivalent required and three years previous secretarial/office experience required.
Several years of FQHC or community health center practice experience preferred.
Answers a high volume of incoming calls using proper telephone etiquette and establish telephone call scripts.
Directs calls to the correct person or department or assists caller with request.
Determines how best to handle the phone call and takes necessary action.
Updates patient demographics by asking open -ended questions.
Call Center Representative Jobs
By Jobot At Fresno, CA, United States
Possessing comprehensive knowledge of financial programs, registration, and insurance verification
2 years of experience in customer service and/or call center
Knowledge in scheduling or call center environment preferred
Delivering exceptional customer service to patients
Handling incoming calls on a multi-line phone system
Scheduling appointments according to established guidelines and informing patients about healthcare services
Call Center Representative Jobs
By Meritage Medical Network At Petaluma, CA, United States

Call Center Representative Location: Petaluma, CA Employment Status: Full time, Hybrid Hourly Range: $19.85 - $23.52 DOE POSITION SUMMARY: The Meritage Call Center Representative provides ...

Call Center Representative Jobs
By Hydration Room At Orange, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Hydration Room At Santa Ana, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Hydration Room At Huntington Beach, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Hydration Room At Long Beach, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Hydration Room At Irvine, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Hydration Room At Anaheim, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Lithia Motors, Inc. At , Van Nuys, 91401, Ca Up to $24.25 an hour
We offer best in class industry benefits:
We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!
Previous call center and/or customer service experience 1 year required!
Excellent verbal and written communication skills
You can earn up to $24.25 per hour (base salary + performance bonuses + weekly/monthly spiffs)
Full-Time- Shifts we are looking for would be 8:00am – 5:00pm & 8:30am – 5:30pm
Call Center Representative/Call Agent - Ft/Variable (10Hrs)
By MemorialCare Health Services At , Fountain Valley, Ca $20.00 - $28.34 an hour
Knowledge of managed care and the business segments.
Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues.
Prioritize service and customer experience within each interaction.
Ensure unforgettable guest experiences through unmatched service.
Demonstrates effective communication, interpersonal, written and verbal skills.
Must possess problem resolution and follow through skills.
Call Center Representative/Call Agent - Pd/Weekends (8Hrs)
By MemorialCare Health Services At , Fountain Valley, Ca $20.00 - $28.34 an hour
Knowledge of managed care and the business segments.
Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues.
Prioritize service and customer experience within each interaction.
Ensure unforgettable guest experiences through unmatched service.
Demonstrates effective communication, interpersonal, written and verbal skills.
Must possess problem resolution and follow through skills.
Onsite Call Center Representative
By Conduent At , San Francisco, 94103, Ca $21.50 an hour
Maintaining a thorough knowledge of the company and client programs, policies, and technology.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Effective and accurate written and verbal communication skills.
Must pass a Customer Service Skills assesment
Great Benefits & Weekend's Off
Identify customer needs to ensure the customer is provided complete and accurate information.
Patient Services Representative Ii, Neurology Call Center
By Sutter Health At , San Francisco, Ca $26.47 - $33.08 an hour
Equivalent experience will be accepted in lieu of the required degree or diploma.
Checks-in patients and assures ensures all necessary authorizations are obtained prior to patient visits.
Obtains patients medical history and insurance information to complete forms for processing purposes.
Communicates with patients in a clear and professional manner to alleviate confusion and expedite processes.
Ensures that routine and priority tasks are completed within established departmental time frames.
Performs general clerical tasks, such as answering phones and greeting customers and patients on a daily basis.
Call Center Representative Jobs
By Washington Township Medical Foundation At Fremont, CA, United States
Manages a high volume of incoming calls in a timely, professional manner using the patient first ethic.
2 years of experience in customer service.
Screens calls appropriately to assess patient needs and directs patients to the appropriate clinic when necessary.
Schedules appointments for primary care, specialty and surgical clinics.
Collects and verifies insurance information for patients, dependents and guarantors.
Utilizes the Epic system to update demographic information, schedule appointments, verify insurance, and gather any other information required
Call Center Representative - Remote
By SonicJobs At Chino, CA, United States

Must have call center experience. Description Follow up on call center leads Make warm outbound calls to customers Set appointments with a design expert to come into customers home and ...

Patient Access Representative (Call Center -Pacc) - Hybrid Remote
By CEDARS-SINAI At , , Ca $22.51 - $33.77 an hour
Two (2)+ years of Patient Service Representative work experience or related experience.
Medical/Healthcare call center experience preferred.
Directs, routes, and refers patients to appropriate multi-specialty areas with minimal disturbance to the patient.
Schedules patient appointments by utilizing scheduling system/application.
Determines effective resolutions to complaints/disputes and handles all concerns with etiquette and professionalism.
Escalates patient calls when appropriate according to applicable guidelines.
Bdc Call Center Representative
By Lexus San Diego At , San Diego, 92111, Ca $18.50 an hour
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
Excellence: Provide an unparalleled level of expertise to support customers overall experience.

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved