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Call Center Representative Jobs in Delaware, Iowa

Call Center Representative Jobs
By BMP Print Solutions At , Tampa
Basic IP knowledge such as locating and identifying IP address, gateway, subnet, and troubleshooting network connectivity issues.
Answer phone calls requesting technical support.
Proper documentation of user issues and troubleshooting steps taken.
Perform IT related administrative tasks such as creating AD accounts, assigning phone extensions, assigning Office 365 licenses, etc.
Some hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment, etc.
Some onsite support for users at the corporate office, possibility of travel if interested.
Operator/Call Center Representative
By SSM Health At , Fenton, 63026
Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
Collects relevant caller data to assist with measurement, tracking and reporting activities.
Track inquires, questions and answers and provide resolution.
May perform clerical or administrative duties.
Performs other duties as assigned.
High school diploma or equivalent
Outbound Call Center Representative
By RxSense At , Remote $17 - $19 an hour
Escalate issues to management as appropriate.
Conducts themselves in a professional manner at all times, strives to improve their skills both technically and professionally
Superior written and verbal communication skills - ability to communicate information & ideas clearly & concisely.
Bilingual skills (English and Spanish) a plus.
High school diploma, post-secondary education a plus.
Achieve or exceed key metrics and targets for your position.
Outbound Call Center Representative
By Philips At , Malvern, 19355
You have a High School Diploma or General Education Development (GED)
You’ve acquired 6+ months of experience of phone-based customer service or face-to-face customer service experience.
Read more about our employee benefits.
Make outbound phone calls to patients to assist with activation of their monitoring device and provide technical support.
You will train for 3 weeks, Monday-Friday 9:00am-5:30pm ET with an Educator in a structured environment.
After training you will begin a 12-week ramp-up period and work Monday-Friday 9:00am-5:30pm or 10:00am-6:30pm ET.
Inbound Call Center Representative
By Philips At , Malvern, 19355
You have a High School Diploma or General Education Development (GED)
You have acquired 1+ years of experience in customer service and/or product support or 2+ years of face-to-face customer service experience.
Read more about our employee benefits.
You will train for 5 weeks, Monday-Friday 9:00am-5:30pm ET with an Educator in a structured environment.
After training you will begin a 12-week ramp-up period and work Tuesday-Saturday 12:00pm-8:30pm ET.
Learn more about our business.
Call Center Representative Jobs
By S&S Employment Partners At , West Des Moines $20 an hour
Providing accurate information or explanations on products offered
1+ years of Customer Service experience (call center experience preferred)
Knowledge or Annuities/Life insurance is a plus
Some of your responsibilities as CSR will include:
Managing a large volume of inbound calls
Responding to agents and policy holder inquiries
Call Center Representative Jobs
By LERETA, LLC At , Dallas, 75247 $15.41 - $19.26 an hour
Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team.
Processes a high volume of incoming routine calls.
Provides responsive assistance to homeowner, lender, and third party calls regarding various tax inquiries for outsourced customers at first resolution.
Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns.
Communicates status of assignments to the Lead or Supervisor.
Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry.
Bilingual Call Center Representative
By BusPatrol At , Remote $15.50 an hour
Strong time management and organizational skillset
Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills)
1 to 3 years of experience in a high-volume inbound call center, collections, customer service, or retail environment
Superior level of attention to detail and proficiency de-escalating difficult customers using conflict resolution skills
Experience learning and /or using the following resources (ADP -payroll/ timekeeping; SLACK – Internal Messenger for team communication)
Competitive salary and benefits package
Pharmacy Tech Support Call Center Representative (Home-Based)
By IQVIA At , Remote $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Call Center Representative Jobs
By Progressive Insurance At Iowa, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Call Center Representative -Service Delivery
By Lumen At , Remote $12 - $31 an hour
Strong customer service skills and experience with direct customer contact
Experience with/knowledge of general billing inquiry and dispute resolution, account resolution and adjustments
Manage large amounts of inbound calls in a timely manner
Strong communication (oral and written) and problem-solving skills
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Inbound Call Center Representative
By Philips At , Malvern, 19355, Pa
You have a High School Diploma or General Education Development (GED)
You’ve acquired 1+ years of experience in customer service and/or product support or 2+ years of face-to-face customer service experience.
Read more about our employee benefits.
You will train for 5 weeks, Monday-Friday 9:00am-5:30pm ET with an Educator in a structured environment.
After training you will begin 12-week ramp up period and work Tuesday-Saturday between the hours 12:00pm-10:30pm ET
Learn more about our business.
Call Center Representative Jobs
By Dakota Eye Institute Pc At , Remote
Knowledge, Skills, and Abilities Required
Two years minimum experience in customer service
Two years minimum experience working in a medical setting
Excellent verbal and written communication skills
Ability to manage multiple tasks simultaneously
Data Entry and Chart Administration
Outbound Call Center Representative
By ASK Consulting At , Johnston, Ia
Expiry Date: 11 June 2023
Ability to memorize, recall, or research answers quickly
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team targets, goals, and quotas
Record, organize and file customer interactions and profile/account changes
Hours per Week: 40 hours
Call Center Representative Jobs
By Progressive At , , Sc $21 an hour
Work from home office requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Bilingual Call Center Representative-$17.00-$19.00 An Hour!
By Valued Relationships, Inc. At , Remote $17 - $19 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Remote Second Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Maintain access to, and security of, highly sensitive materials.
Remote Call Center Representative | $15.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $15 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Remote Third Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Third Shift Call Center Representative-$16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved