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Call Center Representative Jobs in Charlotte, Florida

Employee Advocate/Call Center Representative - Remote | Wfh
By Get.It Recruit - Administrative At Charlotte, NC, United States

Join our dynamic team as a passionate and customer-focused Call Center Representative in an exciting fully remote opportunity! As part of our dedicated Employee Advocate team, you'll collaborate ...

Call Center Representative Jobs
By tout.group At Charlotte, NC, United States
No previous experience required; comprehensive training will be provided
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Outstanding customer service skills with a friendly and professional demeanor
Proficient computer skills and the ability to navigate multiple software systems
Comprehensive training program to develop your customer service skills
Pharmacy Support Call Center Representative (Home-Based)
By IQVIA At , Charlotte, Nc $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Call Center Representative Jobs
By Initial Communications At Miami, FL, United States
Customer service experience a plus
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
Call Center Representative Jobs
By Makotek At , Longwood, 32750, Fl $850 - $1,100 a week
Primary Job Duties and Responsibilities:
Previous phone experience is preferred.
Hourly wage of $15 + weekly commission for an average pay of $850-$1,100 per week.
Paid training will be provided.
Available after 60 days of employment for Full-Time employees:
Pay: $850.00 - $1,100.00 per week
Call Center Representative Jobs
By Innova Solutions At Lake Mary, FL, United States
Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues.
Experience in brokerage processing is preferred.
Hybrid Role (3 days onsite, 2 days remote)
Provides support to lower level client processing roles. May be responsible for allocating and checking work of other team members.
May be responsible for specific supervisory review, training and approval actions.
Innova Solutions is immediately hiring for a Call Center Representative.
Call Center Representative (Remote)
By CareMax, Inc. At Miami, FL, United States
Must be proficient in Microsoft Office, data entry, knowledge of computer applications, scanning, faxing etc.
Representative escalates unresolved issues to respective Management team.
Access to continual education through CareMax University
Minimum of one-year experience in a healthcare/medical office or health care Call Center required to include scheduling of medical appointments.
Previous experience in a Healthcare customer/patient service role.
Excellent organizational, inter-personal, and customer service skills.
Call Center Representative Jobs
By tout.group At Orlando, FL, United States
Continuously expand knowledge of products, services, and procedures through training and development opportunities
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Handle inbound and outbound customer calls professionally and courteously
Provide exceptional customer service by addressing customer inquiries, concerns, and complaints
Listen actively to customers to understand their needs and provide appropriate solutions
Call Center Representative Jobs
By tout.group At Jacksonville, FL, United States
Strong time management and decision making skills.
More education or experience may be preferred.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Call Center Representative - Balance Work And Home Schooling!
By DialAmerica At , Port Richey, 34668, Fl
Gaining a deeper knowledge and understanding of different industries
Strong listening and problem solving abilities
Qualifications - What We Are Looking For
Fielding a variety of incoming and/or outgoing calls on behalf of our clients
Putting the customer first by providing world-class customer service
Documenting information in client systems for accurate record keeping
Call Center Representative - Bilingual English And Spanish
By DialAmerica At , Orlando, 32825, Fl
Identifying and resolving customers’ issues using problem-solving skills
Continually maintaining a working knowledge of our clients’ products, services and promotions
Verbal and written communication skills required in both English and Spanish
Working knowledge of Windows-based software
Previous sales experience, a plus
Here’s just some of what we have to offer:
Patient Support Representative-Scheduling Call Center
By Borland Groover At , Jacksonville, 32256, Fl From $17 an hour
1 year of customer service experience is required
1 year of call center experience is required.
Nextgen experience is highly preferred, but not required.
1 year of experience working with patients in either a hospital or office setting (preferred, but not required).
Must have excellent communication skills, both verbal and written.
Education and Tuition Reimbursement funding
Remote Call Center Representative
By AdventHealth Medical Group Central FL At , Orlando, Fl
Medical office or medical call center setting experience
Previous call center experience preferred
All the benefits and perks you need for you and your family:
Paid Days Off from Day One
Mental Health Resources and Support
AdventHealth Medical Group Central FL operates over 200 offices, providing compassionate, multidisciplinary care to more than one million patients a year.
Call Center Representative ($17/Hr)
By Planned Parenthood of Greater Washington and North At , Pasco, 99301, Wa $17 an hour
High-capacity – when needed, you’re able to work at a fast pace and comfortably manage a complex workload.
Previous experience in a medical setting.
Previous experience with medical records.
A full benefits package – including medical and dental – with the individual employee’s insurance premiums covered 100%.
Provide top-of-the-line customer service to our patients and your colleagues.
Schedule patients for visits over the phone and through the use of the patient portal.
Full-Time Call Center Representative / Home-Based Reservations Representative
By American Airlines At Miami, FL, United States
Have a passion for travel with the interest, knowledge, and experience to become a customer’s trusted advisor
Listen to the customers’ needs and proactively offer options
Offer a high level of customer service
On occasion, be offered voluntary overtime and required to work mandatory overtime
Are resourceful, skilled in problem-solving and are able to handle difficult/stressful situations
Have previous Reservations and/or Customer Service experience in a contact center environment
Call Center Representative Jobs
By Imperium Partners At Hollywood, FL, United States
Strong time management and decision making skills.
More education or experience may be preferred.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Call Center Sales Representative - Entry Level
By DialAmerica At , Port Richey, 34668, Fl
Goal setting and time management
Confidence and relevant work experience
Identifying and resolving customer issues using problem-solving skills
Continually maintaining a working knowledge of our clients' products, services and promotions
Working knowledge of Windows-based software
Previous sales experience, a plus
Call Center Representative Jobs
By Progressive At , , Fl $21 an hour
Work from home office requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Call Center Sales Representative - Night Shift
By DialAmerica At , Jacksonville, 32216, Fl
Goal setting and time management
Confidence and relevant work experience
Identifying and resolving customer issues using problem-solving skills
Continually maintaining a working knowledge of our clients' products, services and promotions
Working knowledge of Windows-based software
Previous sales experience, a plus
Call Center Representative Jobs
By Banyan Health Systems At Miami-Fort Lauderdale Area, United States
Performs with excellent people skills by offering requested information, orientation and/or support to the client in a caring and respectful attitude
Always seeks to understand and educate the client.
Protects client's rights by maintaining confidentiality of personal and financial information.
Uses established QI protocols for reporting client´s concerns.
Understands the importance of Quality Service and how it is measured.
When performing or providing services, has a fully understanding of HIPAA and any other confidentiality´s rules

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved