Youth Services Program Manager

Do you dream of joining the nonprofit sector? Do you want to make a positive impact on
people’s lives by working alongside survivors of domestic and sexual violence? Do you have
experience being flexible and creative to find solutions to obstacles?

Well, you’re in the right place! Clackamas Women’s Services (CWS) is hiring a Youth Services
Program Manager to join our team.

Key Details:

• Pay: $58,937 - $68,495/year , DOE (+differential for bilingual skills). Benefits available

first of the month following hire.

• Schedule: Full Time, Exempt, 40 hours a week, Monday – Friday; some evenings when

needed

• Benefits:

o 100% employer-paid health, dental, vision, and alternative care benefits for

employee and dependent children, 100% employer-paid long-term disability and life
insurance, retirement plan contribution of 5%.

o Generous PTO (39.5 days in first year), 10 paid holidays per year (of your choosing),
paid day off for birthday, paid parental leave, EAP, Anniversary bonus: $25/year of
service. $100 monthly travel stipend.

o Professional development opportunities, i.e., conferences and trainings.
o CWS was voted as one of the 100 Best Nonprofits to Work for in Oregon in 2022!

Who We Are: In 1985, CWS grew out of neighbors opening their homes and sharing what they
had in hopes of building a safer community for families. Since then, we’ve grown beyond
shelter to offer a wide range of services for anyone experiencing domestic and sexual violence,
from initial crisis to long-term healing. We continue the legacy of working with survivors,
community members, emergency responders, partner organizations, and businesses to build
communities that honor and support survivors of domestic and sexual violence.
To learn more, check out our website: https://www.cwsor.org.

We are committed to building a diverse and inclusive workforce that represents the
communities we serve. Women, people of color, LGBTQIA+, older adults and people with

disabilities are strongly encouraged to apply.

Who You Are: Our mission is to break the isolation of domestic and sexual violence. It takes a
wide range of amazing and diverse people to achieve the mission of Clackamas Women’s
Services and to be successful in the work that we do. Through our confidential emergency
shelter, our rural outreach office, and A Safe Place Family Justice Center, CWS coordinates
services with other public and private agencies in order to best serve survivors seeking help.
Our Youth Services Program Manager will go through 40 hours of domestic violence advocacy
training as part of their training. Qualifications include:

• Ability to work effectively and non-judgmentally with individuals from diverse

backgrounds and understanding of culturally competent service delivery.

• Enthusiasm for working collaboratively with a wide range of public and private systems.
• Valid driver’s license and reliable transportation required; position includes use of

Position Overview: Our Youth Services Program Manager works as part of a team that will assist
CWS in strengthening its responsiveness to child dependents of adult survivors of domestic and
sexual violence and child, youth, and young adult victims of domestic violence, dating violence
and sexual assault or exploitation and children and youth exposed to domestic and sexual
violence in our region. This position will provide guidance and leadership for the development of
services for children and youth throughout the agency.

Job duties include:

• Supervise & provide support to CWS’ Youth Services Program staff, volunteers and

interns

• Provide oversight for children, youth and parent focused groups—such as TREM: Love &

Life, A Window between Worlds (AWBW) and parenting groups; serve as back-up
facilitator and lead facilitator, as needed

• Provide oversight and management of the Camp HOPE America – Oregon & Pathways

Program including but not limited to budget management, serving as onsite manager,
coordinating with Communications Manager on related social media accounts,
overseeing program policies and procedures

• Provide oversight and management of Youth Advocacy services; assist with community

partnerships, staff guidance and support overall structure of services

• Provide oversight of Childcare Services across the agency including but not limited to

identifying agency needs, managing schedules and back-up system

• Ensure all programs are in alignment with related affiliated partners such as Camp HOPE

America and AWBW

• Provide assistance and support to CWS programs in developing and implementing

services for children and youth in their service area

• Provide training on child abuse prevention and trauma informed modalities for serving

children, youth, and young adult survivors. Assist the Program Director in developing a
strategic plan for children and youth services for the agency.

• Maintain working knowledge of best practices, evidence based and promising practices

for youth and family services

• Conduct ongoing community needs assessments and feedback processes to support

program development

• In conjunction with the Executive Director and Program Director advocate for policy

change that supports population specific needs.

• Works to establish effective, positive, and ongoing relationships with community

partners.

• Communicates in a trauma-informed manner and provide comprehensive information

to housing participants in an accessible way.

• Represents CWS at community meetings, speaking engagements and educational

trainings as requested.

• Facilitate regular program staff meetings, program meeting and check-in meetings.

Attend, coordinate, and participate in regular group consultation and staff meetings.

• Ensure appropriate case records including participant interactions, case plans and

services are provided. Ensure complete documentation of all services, including intakes,
confidentiality statements, and statistics, within the client database for all clients occurs
on a minimum weekly basis.

• Maintain confidential personnel files, document supervisory issues, prepare

introductory and annual performance reviews and work plans for Youth Services
Program staff/volunteers/interns, and enforce CWS Personnel Policies.

• Assist with monthly, quarterly and annual statistical and narrative reports as assigned by

the Program Director.

• Lead efforts toward the development of additional collaborative partnerships to

increase resources available to CWS participants.

• Serve as CWS representative and participate in community task/work groups as

appropriate, including the Child Abuse MDT, Behavioral Safety Program and other
children/youth committees.

• Provide direct service support as needed in all programs. Provide back-up direct service

support to walk-ins at the main office location.

• Provide direct service support as needed in all programs. Provide back-up direct service

support to walk-ins at the main office location.

• Other duties as assigned.
• Work in conjunction with other staff to provide consistent services to participants.
• Provide initial adjudication of participant grievances, as necessary.

Minimum Qualifications:

• Minimum 1 year project management/budget experience
• Demonstrated ability to effectively communicate understanding of domestic & sexual
• Bilingual/Bicultural preferred
• Willingness to complete 40-hr confidential advocate training
• Minimum 1 year supervisory experience
• Minimum 5 years direct client service/programming experience.

individuals from diverse backgrounds, and understanding of culturally competent
service delivery methods

• Enthusiasm for working collaboratively with a wide range of public and private systems

intersecting with the DVSA field (law enforcement, DHS, courts, education, etc.).

• Computer proficiency in Windows environment including word processing and

spreadsheets; (client databases preferred)

• Valid driver’s license and reliable transportation required; position includes use of

personal vehicle to complete some tasks.

• Must be able to travel throughout Clackamas County and the Greater Portland Area.
• The person in this position frequently: moves throughout CWS worksites and the

community to meet with donors, volunteers, community members, partners, and staff.
The person will also periodically move supplies and other items (up to 50 lbs.) from one
place to another, participates in community events, and may work in all types of
weather.

Please submit a resume and cover to [email protected] with the subject line of “Youth Services
Program Manager”
Clackamas Women’s Services complies with applicable federal civil rights laws and does not
discriminate on the basis of race, color, national origin, disability, religion, sex, gender identity,
sexual orientation, or age.
Clackamas Women’s Services operates its program, services, and activities in compliance with
federal nondiscrimination laws.
Check us out on social media:
https://www.facebook.com/cwsor
https://twitter.com/cwsor
https://www.instagram.com/cwsor/