Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Care Specialist
- Technical Support Specialist II
- Customer Technical Specialist
- Care Connection Specialist Ii
- Customer Care Technical Writer
- Technical Customer Care Specialist I
- Technical Support And Customer Care Specialist
- Customer Service Care Specialist Ii
- Technical Customer Care Lead
- Billing Customer Care Specialist Ii
Some similar recruitments
Project Specialist, Customer Care & Operations (Remote)
Recruited by ezCater 7 months ago
Address Boston, MA, United States
Customer Care Specialist Jobs
Recruited by Inpro 7 months ago
Address Muskego, WI, United States
Customer Care Specialist 200.00 Bonus* Start 11/6/2023-(Portland, Or) #111089
Recruited by PacifiCorp 7 months ago
Address Oregon, United States
Customer Care Specialist $16/Hour
Recruited by Haynes Furniture Company 7 months ago
Address Virginia Beach, VA, United States
Technical/Specialist Jobs
Recruited by Procter & Gamble 7 months ago
Address Mason, OH, United States
Customer Care Specialist $200.00 Bonus* Start 11/06/2023 - (Salt Lake City, Utah) #111091
Recruited by PacifiCorp 7 months ago
Address Salt Lake City Metropolitan Area, United States
Technical Specialist Jobs
Recruited by Software People Inc. 7 months ago
Address Raleigh, NC, United States
Seasonal Customer Care Specialist 1 - Remote - Arizona ($50.00 / Hour)
Recruited by Talentify.io 7 months ago
Address United States
Customer Care Specialist - Remote | Wfh
Recruited by Get.It Recruit - Administrative 7 months ago
Address Metairie, LA, United States
Sr. Customer Care Specialist
Recruited by Saks 7 months ago
Address United States
Customer Care Specialist Jobs
Recruited by VanderHouwen 7 months ago
Address Oregon, United States
Family Support Specialist Ii
Recruited by Urban Strategies Inc 7 months ago
Address , Lake Charles, 70601
It Technical Support Ii
Recruited by Premera Blue Cross 7 months ago
Address , Mountlake Terrace
$50,700 - $76,100 a year
Care Manager Support Specialist
Recruited by Circle of Care for Families and Children of Passaic County, Inc. 7 months ago
Address Woodland Park, NJ, United States
Part-Time Customer Care Specialist
Recruited by TodayTix Group (TTG) 7 months ago
Address New York, NY, United States
Remote - Customer Care Collections Specialist I - Lewisville, Tx- Oct. 2Nd - Class
Recruited by Mr. Cooper 7 months ago
Address , Lewisville, 75057
$17 an hour
Support Specialist Ii Jobs
Recruited by Orrick, Herrington & Sutcliffe LLP 7 months ago
Address , New York, 10019
Billing Specialist Ii-Utilities Jobs
Recruited by RealPage Utility Management, Inc. 7 months ago
Address , Waco, 76712
Billing Specialist Ii Jobs
Recruited by InComm Payments 7 months ago
Address , Atlanta, 30303
Customer Care Fraud Specialist
Recruited by South State Bank 7 months ago
Address ,
Customer Support And Events Specialist
Recruited by GrowthDay 8 months ago
Address Los Angeles Metropolitan Area, United States
Customer Care Specialist - Remote
Recruited by Computershare 8 months ago
Address United States
Technical Support And Service Rep Ii (Business Accounts)
Recruited by Comcast 8 months ago
Address , Boston
Up to $20 an hour
Customer Care Specialist - Part Time
Recruited by Foot Locker Corporate Services, Inc. 8 months ago
Address , Wausau, 54401
$15 an hour
Remote - Seasonal Customer Connection Representative Ii
Recruited by Signet Jewelers 8 months ago
Address , Akron
$15 an hour
Medical Billing Specialist Ii
Recruited by Global Payments 8 months ago
Address , Salt Lake City
Customer Care Center Specialist
Recruited by Beneficial State Bank 8 months ago
Address Portland, Oregon Metropolitan Area, United States
Customer Care Specialist - Remote - Nationwide
Recruited by Cardinal Health 8 months ago
Address United States
Technical Support Specialist - Acute Care Diagnostics
Recruited by Werfen 8 months ago
Address , Remote
Customer Care Fraud Specialist
Recruited by SouthState Bank, National Association 8 months ago
Address , Winter Haven
Support Specialist - Customer Care & Billing (Utility)
Recruited by National Information Solutions Cooperative (NISC) 8 months ago
Address , Lake Saint Louis, 63367
Technical Specialist Jobs
Recruited by Apple 8 months ago
Address , Raleigh, 27612
Customer Care Specialist Jobs
Recruited by Advance Care Alliance Of Ny Inc 8 months ago
Address , New York, 10018
$22.05 - $27.59 an hour
Billing Specialist Ii – Rejections (Remote)
Recruited by Shared Services Center - Nashville 8 months ago
Address , Antioch
Administrative Support Specialist Ii - 3752
Recruited by ColumbiaCare Services, Inc. 8 months ago
Address Springfield, OR, United States
Technology Support Specialist Ii
Recruited by Broward County Public Schools 8 months ago
Address , Miramar, 33023, Fl
$45,751 - $70,133 a year
Technical Support Engineer Ii
Recruited by LogicMonitor 8 months ago
Address Austin, TX, United States
Customer Care Specialist (Part-Time)
Recruited by Girl Scouts of Southern Illinois 8 months ago
Address , , Il
Customer Service Manager Ii - Athens, Ga
Recruited by Wayfair 8 months ago
Address , Athens, Ga
Claims/Customer Care Specialist-Tpa
Recruited by Medical Mutual of Ohio 8 months ago
Address ,
Office Support Specialist Ii
Recruited by Department of Fire Services 8 months ago
Address , Stow, Ma
$54,167 - $76,636 a year
Family Support Specialist Ii
Recruited by Urban Strategies Inc 8 months ago
Address ,
Technical Drafter Ii Jobs
Recruited by Fender 8 months ago
Address , Remote
Sr Technical And Simulation Support Specialist
Recruited by Chamberlain University 8 months ago
Address Sacramento, CA, United States
Customer Care Specialist Jobs
Recruited by Cariloha, Inc. 8 months ago
Address Sandy, UT, United States
Customer Care Specialist Jobs
Recruited by SuperCare Health (USA) 8 months ago
Address California, United States
Lead, Customer Care Training Delivery
Recruited by American Airlines 8 months ago
Address Dallas, TX, United States
Customer Care Specialist --2Nd Shift
Recruited by Teleperformance Guatemala S.A 8 months ago
Address United States
Customer Care Specialist Jobs
Recruited by Purchasing Power 8 months ago
Address Atlanta Metropolitan Area, United States
Customer Care Specialist Jobs
Recruited by Kinexus Group 8 months ago
Address Paw Paw, MI, United States
Technical Customer Care Specialist Ii
Company | Cox Automotive |
Address | , |
Employment type | FULL_TIME |
Salary | $20.91 - $31.35 an hour |
Expires | 2023-07-22 |
Posted at | 10 months ago |
vAuto and HomeNet, two of Cox Automotive's brands, are looking for a Technical Customer Care Specialist II to join our teams!
This position involves taking inbound phone calls, emails, tickets and working to assist Cox Automotive customers. Our Service model looks different from traditional help desk models, because it's made up of skilled, knowledgeable, technically adept staff with the tools and access needed to resolve most issues and requests on first contact.
Your Role:
Minimum Qualifications:
What We Look For (Preferred):
USD 20.91 - 31.35 per hour
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
This position involves taking inbound phone calls, emails, tickets and working to assist Cox Automotive customers. Our Service model looks different from traditional help desk models, because it's made up of skilled, knowledgeable, technically adept staff with the tools and access needed to resolve most issues and requests on first contact.
Your Role:
- Effectively research, document, track and monitor customers' requests and issues to ensure a timely resolution
- Interfaces with customer's multiple vendors and platforms to ensure seamless data flow, proactively identifies and resolves data issues.
- Accurately input document and maintain customer issues using SalesForce.com.
- Providing the first level of support, answering a high volume of calls and e-mails from customers
- Identify and organize tickets according to priority
- Assists customers with a variety of questions, requests, and issues
- Effectively communicate technical concepts, while taking into consideration the varying degrees of customers' technical experience.
Minimum Qualifications:
- High School Diploma/GED and 3 years' experience in a related field; OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year experience; OR 5 years' experience in a related field
What We Look For (Preferred):
- Basic to intermediate technical skills with a moderate level of proficiency
- Bachelor's Degree in Information Technology or Computer Information Systems with programming
- Strong technical aptitude, analytical and problem-solving skills
- Strong knowledge of basic problem resolution and escalation practices
- Experience with readying and writing SQL queries
- Attention to detail, maintaining a high degree of accuracy
- Organizational skills
- Ability to work independently with minimal supervision
- Ability to multitask with frequent interruptions and multiple priorities
- Excellent phone, verbal and communication skills
USD 20.91 - 31.35 per hour
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago