Supervisor Front Desk Jobs

We are currently seeking team leader who are passionate about building lasting vacation memories for guests visiting our resort properties!

Why do team members like working for us:

• Tuition reimbursement
• Benefits on day one
• Daily Pay* - get your earned pay any time before payday
• Generous Paid Time Off Program
• Employee stock purchase program
• Competitive hourly base pay
• Numerous learning and career advancement opportunities
• Discounted Hilton hotel rates worldwide - 401(k) program with company match

What will I be doing

As a Front Desk Supervisor you would be responsible for performing your position's responsibilities and driving company success through performing the following activities to the highest standards:

• Coordinate solutions quickly when guests experience problems
• Ensure guest needs are responded to in a timely and efficient manner
• Adhere to all safety policies and procedures. Maintain a clean and safe working environment at all times
• Assist and guide the front office team members through their daily duties and responsibilities, while maintaining a positive work environment
• Able to make reasonable and professional decisions. Communicate pertinent shift information to the next shift and direct supervisor

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, being awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.

What are we looking for?

• Minimum 2 years hotel front desk or closely related experience
• High School/GED
• Minimum 90 days cash handling experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.