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Company | PAR Technology |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Information Technology & Services |
Expires | 2023-07-03 |
Posted at | 10 months ago |
Hi there! We’re PAR and our purpose is:
- Forward thinker, ability to complete work assignments with minimal supervision
- Must have passion for research and problem solving
- An effective verbal and written communicator to work with both internal and external customers
- Minimum 4 years professional experience required
- Experience with Microsoft Dynamics FO, NetSuite, Salesforce preferred
- Strong knowledge of Excel
- Must have strong telephone skills to work with customers on their accounts, invoices and past due balances
- Ability to work independently, decisively, and timely
- Ability to take full ownership of various entry level accounting functions
- Associates or Bachelor’s degree in Accounting or Finance preferred
- Ability to prioritize and balance multiple tasks; strong organizational and time management skills required
- Eagerness to work in a dynamic, high growth, and fast-paced environment
- A detail-oriented individual that loves numbers and data
- Serve as primary point of contact with third party collections agency (submitting accounts, responding to inquiries)
- Create new customer accounts
- Lead in training new hires
- Maintain and update Customer contact information, including electronic contact to ensure automation of correspondence
- Negotiate customer disputes to resolution and document root cause
- Collect credit card information for processing and provide W-9 forms where required
- Facilitate approvals and process credits where appropriate
- Evaluate, recommend, and communicate credit holds to company associates and customers when necessary
- Manage and regularly review scheduled customer payment plans
- Be a versatile team player that can perform various tasks ranging from routine close procedures to ad-hoc projects
- Manage AR Collection inbox to address inquiries from customer and internal teams
- Maintain the billing process as a part of a team to maintain accurate and timely recognition of revenue
- Distribute credit card, bank, and payment forms/instructions to customers
- Identify reasons for non-payment and research and resolve issues or discrepancies
- Review aging and send targeted payment reminders to customers
- Field various audit requests where appropriate
- Make decisions on escalations and collectability of accounts
- Reconcile customer accounts, while resolving any related customer concerns
- Liaise with commercial product tams and FP&A to promote results-driven decision making
- Send invoices, statements, and dunning letters via email, fax and regular mail as needed
- Collection of open accounts receivable within area of responsibility to meet or exceed corporate goals and specified metrics
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