Social Worker, Care Coordinator - Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

Function is responsible for assisting caregivers in navigating the care systems, coordinating services and care, planning, consulting, making recommendations, monitoring and evaluating. The position is also responsible for providing health education, coaching, and health advocating. In addition to the defined care management responsibilities, this function will also responsible for outreach and coordination of post discharge benefits.

General Profile:

• Work with less structured, more complex issues
• Generally work is self-directed and not prescribed
• Provides guidance and serves as a resource for others

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Plans and implements telephonic care conferences with clients and caregivers
• Develops a written care plan and summary and recommendation report from the assessment information that addresses needs and incorporates client and caregivers long and short term goals
• Serves as a resource and provides research on community services and programs
• Assist caregivers and care recipients in understanding changes in older adults health, abilities and functions, and helps finding solutions and making tough decisions
• Provides education and referral sources
• Works with minimal guidance; seeks guidance on complex situations
• Assesses and interprets customer needs
• Has solid communication and writing skills
• Provides feedback and guidance to care recipients and caregivers
• Analyzes complex needs identified in [in-home] assessment

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Computer/typing proficiency to enter/retrieve data in electronic clinical records; experience with email and other software applications
• Minimum Bachelor’s Degree from an accredited institution in Social Work, or a related field (i.e. Human Services, Gerontology, etc)
• 3+ years of experience in care management of the geriatric population
• 3+ years of experience identifying resources and providing research on community resources and programs

Preferred Qualifications:

• Bachelor’s Degree from an accredited institution in Social Work
• Home care/field based care management
• Experience working with caregivers, providing support and coaching
• Care Management Certification
• Medicare, Medicaid, Managed Care Experience
• Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs

Careers with UnitedHealthcare. Work with a Fortune 5 organization that’s serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $56,300 to $110,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.