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Shift Manager Jobs

Company

Huddle House

Address Hueytown, AL, United States
Employment type FULL_TIME
Salary
Category Restaurants
Expires 2023-06-04
Posted at 10 months ago
Job Description
Our PurposeHuddle House is unique in their communities; a special bond grows between team members in the restaurants and members of the community, a bond not seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:Bringing Friends and Families Together, over Delicious Food, Served from the Heart.Our Values
  • Work Hard
  • Commitment to Excellence
  • Have Fun
  • Make a Difference
  • Teamwork
Company Overview Huddle House, Inc. (HHI) is a full-service family restaurant chain, well-known for serving “Any Meal. Any Time.” The core values on which Huddle House was founded in 1964 – Bringing Friends and Family Together, Over Delicious Food, Served from the Heart – remain intact today. The Atlanta-based franchisor owns its own Distribution Center and has nearly 400 franchise- and 30 corporate-owned locations across 21 states, primarily in the Southeast and Central U.S. Position OverviewThe Shift Manager will oversee the day to day management of each shift in the restaurant. The incumbent will be responsible for delegating tasks, supervising restaurant staff, and problem-solving on the job. This person will be expected to provide excellent customer service and will be a strong teammate to our franchise partner. Responsibilities:
  • Enforce all brands standards, company policies and procedures.
  • Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
  • Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.
  • Maintain the highest standards of cleanliness and sanitation in your unit at all times.
  • Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
  • Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).
  • Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit.
Qualifications:
  • Previous restaurant experience required
  • Ability to cover all shifts during the normal operation of the unit
  • Ability to communicate effectively with all hourly associates
Benefits & Perks:
  • Flexible Schedule
  • DeVry University Educational Discounts with complimentary laptop for Employees & dependents
  • Comprehensive Health Benefits
  • Competitive Pay
DisclaimerThis job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.