Service Technician Jobs

About Us

Alert Holdings Group LLC has built a reputation as a full-service life and safety provider of the highest quality products and services since 1962. With offices on Oahu, Maui, Big Island and Kauai we are able to provide standardized services statewide for life and safety systems like none other. We protect nearly 33,000 residential and commercial customers.

Role Overview

The Service Technician provides security alarm service to ensure all security features are in order and properly functioning and to diagnose malfunctions.

Duties and Responsibilities:

• Provides troubleshooting to determine areas needing repair.
• Provides excellent customer service aligning with company mission statement.
• Cleans up debris from the alarm service work area.
• Demonstrates systems and explains details such as the causes and consequences of false alarms.
• Examines systems to locate problems such as loose connections or broken insulation.
• Repairs security systems, alarm devices and related equipment.
• Tests back up batteries, keypad programming, sirens and all security features in order to ensure proper functioning.
• Promptly reports defective material or equipment, inaccuracies or omission in job information that may result in inadequate protection for customer use.

Education and Experience:

• Ability to work 80% of the time in the field, with consistent movement
• 1-2 years of alarm experience and low voltage experience preferred, but not required
• Valid Driver's License
• HS Diploma or GED
• Must pass a background check and drug test
• Safe driving record