Senior Cloud Engineer Jobs

Availity is a Healthcare IT company headquartered in Jacksonville, FL, with additional offices in Indianapolis, IN, and Bangalore, India, and a significant remote workforce throughout the US. Availity is the nation’s largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 12 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services.
As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation’s premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans.

• This team is focusing heavily on automation and this individual will have the opportunity to directly influence how this team handles automation moving forward
• This team allows you to work cross functionally with different organizations across Availity
• This team is solely operating in cloud-based environments – AWS today and moving to a multi-cloud environment

• Experience with Jenkins, Ansible, Tekton or other similar technologies
• Experience running Cloud at scale
• Bachelor’s Degree in Computer Science, Information Technology, or equivalent experience
• Experience with MongoDB
• Knowledge of Cloud Monitoring Platforms that simplify financial management, help streamline operations, and strengthen security & compliance (e.g., CloudHealth, Apptio, CloudCheckr, etc.)
• Deep understanding of how to apply best practices around monitoring, alerting, logging and have implementation experience with one or more (Azure Monitor, CloudWatch, AppInsight, Log Analytics, Splunk, Dynatrace, SolarWinds, etc.)
• Experience with scripting using Python (preferred), Perl, PowerShell, JavaScript, or similar scripting languages
• Experience with Terraform
• Experience with Red Hat and Ubuntu servers
• Deep understanding of the key concepts and practices of Cloud observability, coupled with experience implementing robust systems that leverage metrics, logs, and traces to provide holistic state of the Cloud operations
• Experience in a DevOps focused role
• Experience with GitHub for repositories
• Skill and knowledge in ITIL processes related to Incident Management, Service Requests, Event Management, Access Management, Change Management, Knowledge Management and Escalated Incident Management
• Experience in containerized deployment using Kubernetes
• Experience with AWS and/or GCP infrastructure in a senior engineer capacity
• Serverless computing experience with containers (EKS/AKS/ GKE) and VM based workloads along with a solid understanding of the trade-offs of different serverless implementations emerging in public Cloud

• Experience with PostgreSQL
• Experience with RabbitMQ
• Experience with hosting government solutions (e.g., AWS GovCloud)
• Experience with OpenShift
• ITIL Certification
• Experience with healthcare information technology
• AWS DevOps Engineer (professional level) certification, highly preferred

• Utilizing Terraform daily for deployments
• Monitoring two ticketing systems, responding to both internal and external tickets and providing root cause analysis
• Partner with Engineering, DevOps, and Client Services on CI/CD and automated deployment and event management
• Participate in the Cloud Well Architected Framework to support overall operations initiatives
• Plan and execute Disaster Recovery (DR) and Failover simulations to demonstrate adherence to SLAs.
• Scheduling upgrades, new deployments, and changes to various environments
• Act as the primary contact for changes to procedures or infrastructure/architecture
• Work with the DevOps team who are developing infrastructure solutions that will be consumed and utilized by this team - contribute as needed
• Raising tickets and work with engineering and Devops for enhancements in products and tools
• Creating and finalizing automation in an effort to enable our infrastructure and IT systems to be more scalable and lower our manual labor overhead
• Participating in a 24x7x365 on call rotation – monthly depending on team size
• Act as a backup to the Cloud Engineer(s) and to support our core internal software/IT systems
• Develop automated reporting that enables teams to leverage best practices for running efficient Cloud solutions
• Create action plans to mitigate total infrastructure growth/footprint where possible
• Generate and provide recommendations on optimizing usage of Cloud services
• Ensure compliance with security best practices including continuous monitoring

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity offers a robust total rewards package that is competitive and meaningful. We offer a competitive salary and bonus structure. We offer two different types of medical plans: a HDHP plan that has the lowest permitted deductible allowed by the IRS with a generous HSA company contribution and a PPO plan with a low deductible and out of pocket maximum. In addition, Availity offers two dental plans including orthodontia care (even for adults), vision, Employee Assistance Program (EAP), pet care, legal/ID shield services and a 401k match program that you can take advantage of on day one!
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Each associate has 1 paid day per year to volunteer at the non-profit charity of your choice.

• Don’t feel like going too far to eat? We occasionally have food trucks at our Jacksonville Office as well as food available for purchase in our cafe and an onsite café next to our Indianapolis office
• We appreciate work/life balance! Need to get a quick break in between meetings? We offer online Yoga, virtual total body condition classes, step challenges, and health and wellness courses and in our Jacksonville office, we have Ping Pong, Foosball, Arcade games, and XBox to help you decompress – and we have a massage therapist onsite once a week for a little relaxation too
• We also have onsite Fitness Centers with showers for our Jacksonville & Indianapolis offices and an annual Wellness reimbursement you can use for a gym membership, classes, sports activities, etc.
• We’ve got you covered with free coffee, lemonade and tea anytime you want in Jacksonville
• We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!

• Recruiter resume review
• Technical panel video interview
• Manager video interview
• Manager resume review
• Panel video interview
• Recruiter phone screen