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Company | RemX | The Workforce Experts |
Address | Denver, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-07-08 |
Posted at | 10 months ago |
Description
- Making outbound calls or outbound emails to verify and confirm everything.
- Provide telephone/email/chat assistance to homeowners and contractors.
- Call center setting w/o metrics. No idle time or wrap time.
- Manage inbound/outbound calls from homeowners and contractors regarding an HVAC issue, repair, replacement, scheduling the contractor based on the area/geography.
- Smart sheets which is similar to Excel
- 1+ year customer service, customer facing experience – call center or reception
- Outlook for all internal and external email
- Need to have a thick skin- will be handling escalations
- CRM system
-
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