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Sales/Customer Service Representative

Company

The Dental Care Group

Address , Aventura, 33180, Fl
Employment type FULL_TIME
Salary $15.68 an hour
Expires 2023-06-09
Posted at 11 months ago
Job Description

Patient Care Coordinator
Dental Care Group is looking for a Patient Care Coordinator for our Patient Care Center to support the growth of the practice. As a Patient Care Coordinator, you will make outbound calls to generate appointments and market the dental practice. This role is the first contact our patients have; therefore, you must have a cheerful personality, incredible customer service skills, and sales tenacity.

Duties & Responsibilities:

  • Meet and exceed monthly new patient quotas through outbound cold calls, inbound calls and referrals.
  • Identify and qualify prospects by telephone and through cold calls
  • Extensive outbound calls in an 8 hour work day, 35 minimum calls per day
  • Provide an amazing customer experience to all patients.
  • Maintain high activity standards (number of outbound calls per day, referrals, etc.)
  • Receive inbound calls and assist patients in scheduling appointments

Knowledge, Skills & Abilities Required:

  • Excellent verbal, written, and presentation skills
  • Fluent in Spanish is a plus
  • Stable work history showing longevity and tenure with previous employers
  • A positive, competitive, and determined attitude
  • Must have a polished appearance
  • Flexible schedule - must have the ability to work rotating Saturdays. Center Hours are 7:30am - 6:30pm, Mon-Fri, 8:30 - 2:00pm Sat
  • Minimum of 1 year of Call Center experience, preferably in sales or appointment setting.
  • Highly motivated to achieve and exceed goals

Dental Care Group offers a competitive package that includes:

· Competitive salary starting at $37,000 annually, including incentives/bonuses. You have the ability to earn more based on performance.

· Medical, Dental, Vision, & Short-Term Disability

· Paid Time Off

· 401K with company matching

· Positive work environment

· Ability to write your paycheck

The Dental Care Group provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $15.68 per hour

Benefits:

  • Dental insurance
  • 401(k)
  • Flexible schedule
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Health insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Weekend availability

COVID-19 considerations:
We screen all employee and masks are required to enter the building

Ability to commute/relocate:

  • Aventura, FL 33180: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Work Location: In person