Sales Manager (Inside Sales)

Location: Towson, MD
Employment Type: Full-Time
Salary: Competitive

• Attract, hire, train, develop, motivate and manage members of a world-class sales organization
• Accurately forecast annual, quarterly, monthly and weekly revenue streams
• Aggressively stimulate, review and monitor all business activity for the team and ensure achievement of activity goals
• Motivate and direct sales teams in both the commercial and major account sales arena
• Evaluate the effectiveness of the sales organization and implement changes
• Ensure achievement of team sales and profitability objectives
• Develop solid business relationships with new or existing customers
• Ensure quality by periodically monitoring Sales Representatives calls and listening to them generating new business and manage active accounts
• Provide quarterly evaluations of sales organization productivity
• Understand each employee’s strengths and weaknesses with recommendations to develop these areas of performance

Requirements

• Strong business acumen managing to “bottom-line” profitability
• Experience in accurately forecasting and managing the sales of a high growth business
• Minimum of 5 years of experience managing an inside sales force (experience in _______ industry strongly preferred)
• Experience using Customer Relationship Management (CRM) systems and call forecasting software
• Proven track record of having excellent internal and external customer relationships
• Bachelor’s degree or equivalent experience
• Full proficiency with latest voice and data call center systems and processes; proven ability to implement and manage new technology
• Strong ability to develop, implement, and monitor sales metrics
• Proven ability to directly manage and track performance
• Excellent leadership, interpersonal, communication, management and organizational skills with a proven track record of success