Rotational Housekeeper - Nullagvik Hotel

Req ID: NUL00483

Description

Summary

This Hotel Housekeeper position is responsible for the cleanliness, arrangement and supply of guest rooms.

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• Housing can be provided at a daily rate when working in Kotzebue at a discounted rate. Meals are not included. This position may be a 2x2, 3x3 or 4x2 rotation. Flight expenses to and from Kotzebue to Anchorage are included\
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Essential Duties and Responsibilities

• Become a self-inspector by maintaining assigned guest room at a 90% or above rating.
• Assist in maintaining other areas of the hotel in a clean and orderly condition
• Respond to guest requests and inquiries immediately.
• Other duties that are pertinent to the department or unit’s success also may be assigned.
• Replenish guest supplies and amenities as required.
• Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
• Wear proper uniform at all times as specified in the associate handbook.
• Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floor and carpets and bathroom.
• Assist in the general cleaning and carpet care program by changing bedspreads, blankets, and mattress pads, and spot cleaning carpets.
• Clean and return rooms to a vacant ready status and/or an occupied clean status.
• Report any material discrepancies beyond the scope of the Housekeeping Department to the Housekeeping Manager or Maintenance Department.
• Maintain a clean and orderly housekeeping cart and storage areas.
• Provide the highest quality of service to the customer at all times.

Qualifications

Minimum Requirements

• The ability to work rotating shifts, weekends, callouts, etc.
• Must be fluent in speaking, reading, and writing English.

Preferred Qualifications

• Six (6) months of hospitality industry or related experience which evidences some suitability for this type of work.
• High School Diploma or GED.

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor (Occasional exposure to moderate harsh conditions)

Noise level: Moderate

Office conditions: Pace of work environment: Medium

Customer Interaction: Medium

Description of environment: Hotel

Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pull

Physical requirements: Must frequently lift and/or move up to 50 pounds.

Travel: None

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Must be able to deal with frequent change, delays, or unexpected events.

Must be able to work independently without direct/close supervision.

Organization: Food and Facilities Management

Job: Housekeeping/Janitorial

Primary Location: US-AK-Kotzebue

Other Locations: US-AK-Anchorage

Shift: Rotating

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.