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Related keywords
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- In House Sales Representative
- Retail Sales
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- Retail Sales Representative Hiring Event
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- Biligual Wireless Retail Sales Representative
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Company | National Railroad Safety Services, Inc. (NRSS) |
Address | Springfield, MO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Truck Transportation |
Expires | 2023-06-12 |
Posted at | 10 months ago |
Position Overview
- Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
- Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology instore.
- Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:
- Training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
- Approaching service and sales needs with patience, honesty, and empathy.
- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
- Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
- Builds proficiency related to serving and selling to our customers, while providing a best-in-class customer experience and building loyalty by:
- 6 months of customer service and/or sales experience, Retail environment preferred
- Competitive drive and confidence to succeed in a fast-paced sales environment.
- Effective at balancing customer experience and performance goals.
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
- Desire to be a part of the game-changing T-Mobile store team.
- Keeps all aspects of the store's appearance neat, clean, and organized for customers and fellow employees.
- Assists in maintaining store merchandising to ensure that customers have the best in store experience possible.
- Strictly follows all Inventory policies Job Title: Roadway Worker In Charge (RWIC) Location: Springfield, MO Job Type: Full-Time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (50% - 85% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience.
- Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks.
- Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity).
- Innovativeness: Ability to devise new plans for quality excellence.
- Customer Service Focus: Ability to provide service excellence to internal and/or external clients.
- Thoroughness: Ability to ensure that one's work is complete and accurate.
- Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner.
- Initiative: Ability to identify what needs to be done and take action before being asked.
- Knowledge: Ability to navigate various rulebooks and/or regulations and demonstrate mastery.
- Accountability: Accept full responsibility for self and contribution as a team member.
- Organization: Ability to maintain materials and/or records in a clean and ordered manner.
- Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences.
- Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making.
- Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary.
- Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables.
- Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks.
- Strong technical knowledge in Railroad Engineering, Railroad Design, Railroad Construction, and Safety.
- Demonstrated ability to develop and maintain strong client relationships.
- Proficient computer skills in Citrix Applications.
- Proficient computer skills in Android OS; on tablet & smart phone.
- Proficient computer skills in basic email, phone, and text message applications.
- Strong oral and written communication skills.
- Ability to successfully complete Federal, Client, and/or Company Specific Training.
- Ability to travel for extended periods of time; sometimes month(s) at a time.
- High level of accuracy and attention to detail; well organized.
- Enforce Contractor training requirements.
- Identify rule violations and resolve in accordance with Railroad, State, and Federal Policies.
- Enforce all Railroad, State, and Federal Policies.
- Submit daily field reports detailing Contractor and/or Railroad activities.
- Provide jobsite coordination.
- Provide On-Track Safety in accordance with 49 CFR 214 Federal Regulations for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT Rail Divisions, Railroad Suppliers, Railroad Contractors, and/or Railroad Consultants.
- Provide clear and concise communication with Dispatchers, Train Crews, other Railroad Personnel, and/or Contractor personnel.
- Provide clear, concise, and thorough job briefings with all personnel on each job site.
- Must be able to drive long distances and/or travel by other modes as necessary.
- Must be able to hear, speak, read, and write clearly in English.
- Must be able to stand for long periods of time and/or walk on level/uneven ground.
- Must be able to see up close, distances, colors and have use of peripheral vision and depth perception.
- Must be able to tolerate dusty/noisy conditions.
- Must be able to tolerate extreme heat/cold temperatures.
- Must be able to lift and/or move up to 50 pounds.
- Short Term, Long Term Disability Insurance
- Medical, Dental, Vision, Life Insurance
- 401(k) Retirement Plan
- Paid Vacation and Holidays
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