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Restaurant Server Jobs

Company

Huddle House

Address New Albany, MS, United States
Employment type FULL_TIME
Salary
Category Restaurants
Expires 2023-06-23
Posted at 11 months ago
Job Description
Compensation:
Inclusive of tips earn up to $12 - $15 per hour (depending on day of week/shift)
Our Purpose
Huddle House is unique in their communities; a special bond grows between team members in the restaurants and members of the community, a bond not seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:
Bringing Friends and Families Together, over Delicious Food, Served from the Heart.
Our Values
  • Commitment to Excellence
  • Work Hard
  • Teamwork
  • Make a Difference
  • Have Fun
Company Overview
Huddle House, Inc. (HHI) is a full-service family restaurant chain, well-known for serving “Any Meal. Any Time.” The core values on which Huddle House was founded in 1964 – Bringing Friends and Family Together, Over Delicious Food, Served from the Heart – remain intact today. The Atlanta-based franchisor owns its own Distribution Center and has nearly 400 franchise- and 30 corporate-owned locations across 21 states, primarily in the Southeast and Central U.S.
Position Overview
The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.
Responsibilities:
  • Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
  • Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell.
  • Review menu with customers when needed, suggestively sell products and take order from each customer at the table.
  • Using proper, approved abbreviations submit ticket to the cook’s station and deliver food in a timely manner to the customer when food is cooked.
  • Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.
  • Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform.
  • Using all tools provided by the manager keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.
  • Perform all prepping and cleaning duties as detailed or assigned by supervisor.
  • Practice all rules for safety food handling cash security and all other restaurant policies.
  • Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
  • Make a difference in food cost by controlling waste and portion control.
  • Perform all duties with a sense of urgency.
  • Account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
  • Handle money from customers; ring up tickets using the POS system and make proper change.
  • Complete the position checklist while stocking and preparing the unit for the next shift.
Qualifications:
  • Benefits & Perks:
  • “Can do” attitude and willingness to be at your during your shift
  • Competitive Pay
  • Flexible Schedule
  • Ability to communicate effectively with all restaurant staff
  • Some previous restaurant experience preferred
  • Excellent customer service skills
  • Comprehensive Health Benefits
  • DeVry University Education discounts with complimentary laptop for Employees & dependents
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.