Department Information
This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.
Work Unit
The Division of Economic and Workforce Support is responsible for ongoing implementation of an array of Adult Financial Assistance Programs (Old Age Pension, State Burial Assistance, Aid to the Needy Disabled, Home Care Allowance, and Colorado Supplement), the Colorado Works Program, Colorado Refugee Services Program, Employment First and other workforce development services. Adult Financial Assistance programs provide a safety net for elderly and disabled indigent adults. Colorado Works is the State's Temporary Assistance for Needy Families (TANF) Program; it is designed to assist participants to terminate their dependence on government benefits by promoting job preparation, work and marriage and to develop strategies and policies that focus on ensuring that participants are in work activities as soon as possible. The Colorado Works program, in its design, also promotes investment into capacity building and prevention work to strengthen families, provides for positive youth development and healthy relationships. The Supplemental Nutrition Assistance Program (SNAP, formerly known as food stamps) provides federal resources to states for the implementation of employment and training programs that help SNAP recipients gain or improve in employment, in order to reduce dependency on SNAP, known as the SNAP E&T program. Colorado Refugee Services Program (CRSP) ensures the resettlement of refugees in Colorado and promotes their advancement toward self-sufficiency and long-term integration into U.S. culture. CRSP serves all ORR-eligible populations—refugees, asylees, Special Immigrant Visa holders, victims of severe trafficking, Cuban/Haitian parolees, unaccompanied refugee minors, and certain Ameriasians. CRSP contracts with community-based agencies to deliver holistic services, including employment, education, health, and case management programming.
The programs operate in all counties in Colorado and are administered locally by the county departments of human/social services. The Division supervises county departments of human/social services in the administration of these programs and is responsible for assuring that all counties comply with the terms of their county policies and all federal and State statutes and regulations. Division staff write state-level policies and rules; train county staff on policies, procedures, and effective case management skills; provide technical assistance to counties on automated systems issues; work with the General Assembly on legislative and fiscal initiatives affecting programs operation; report to the federal government federal programs; monitor county performance; and allocate funds to the counties for their use in implementing the program. The Division is the primary link between the county departments of human/social services and the federal government on issues regarding welfare reform and disabled individuals receiving Supplemental Security Income (SSI). The Division also works closely with other Divisions and Offices within the Department, other State agencies, the General Assembly, the Governor's Office and client advocacy organizations in the implementation of welfare reform.
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CDHSCareers
Description of Job
This position is eligible for hybrid work arrangements. Effective September 2023, employees may be required to report to the office at least 2 days a week. These arrangements are subject to change.
This position supports the program management and grants compliance functions of CRSP by: serving as the single point of contact in CRSP to submit data inquiries to and collect data from contractors; preparing regularly scheduled reports for grants compliance; preparing as-needed reports using queries of existing data tables to be used for generating statistics, grant applications, communications, and other needs of the State or CRSP; analyzing the data it receives and the reports it generates for consistency and compliance with definitions and requirements of CRSP’s federal funder; developing and updating a data protocol manual; participating in the development of any changes to the former and new database(s) (Refugee Information Management System – RIMS, Geneva (Salesforce)); and participating in the contracting process with the OIT department to design and develop work orders for Geneva development and support, as well as OIT support. This position collaborates with other CRSP colleagues to ensure outcomes and reporting requirements in subcontractor statements of work align with ORR reporting requirements.
Minimum Qualifications
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
6 years of professional experience in report analytics and interpretations, database management, performance management, or an occupational field closely related.
OR
Bachelor's degree from an accredited institution in a field of study related to the work assignment and two years of professional experience in report analytics and interpretations, database management, performance management, or an occupational field closely related.
Substitutions
Additional appropriate education will substitute for the required experience on a year-for-year basis.
Preferred Qualifications
The following supplemental experience, competencies and abilities are highly desirable for this position and may be considered in selecting the successful candidate:
- Knowledge of Office of Refugee Resettlement (ORR) funding and related regulations.
- Experience working with diverse staff and colleagues
- Experience presenting data to directors, board of directors, program, contract, and/or grant managers to assist them in data-driven decision making and performance management
- Experience ensuring client and data confidentiality as pertains to vulnerable populations
- Knowledge of data collection, data management, data analysis and evaluation best practice.
- Experience in Salesforce or another client-centered database, including report building, data migration, visualization tools, report running, and dashboard capabilities.
- Passion to use data to inform, influence and change programs to ensure the highest quality of services to customers or clients
Conditions Of Employment
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
- Occasionally travel to meetings throughout the state.
- Standard background check.
- This position may be required to travel as needed for offsite meetings, conferences and training.
Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (
[email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
