Receptionist Jobs

Client Service Representative
Paw Prints Animal Hospital

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue-sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better serve your community, we custom-tailor plans for each Team Member's career journey.

Receptionist Responsibilities:

• Update and file patient charts
• Checking patients in, discharging patients, invoicing
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of the waiting room
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Handle incoming and outgoing mail and email
• Retail sales
• Answer phone calls which may include answering questions, scheduling appointments, and recording messages for doctors and staff
• Enter data into a computerized billing program
• Retrieve prescriptions

*All team members are required to cross-train and be available to assist where needed.*

Tech Assistant Responsibilities:

• Other duties as assigned.
• Takes, processes, and logs prescription refills in-house, and calls out pharmacy and online pharmacy.*
• Takes medical histories and vital signs of patients.*
• Placing catheters and performing blood draws.*
• Admits and discharges patients.*
• Checks patient medical records for past histories enters in computer and files.
• Monitoring hospital patients and logging vital signs.*
• Restraining and assisting the doctor during exams, treatments, and anesthesia procedures.*
• Maintains client educational material in an efficient manner.*
• Performs departmental housekeeping duties.*
• Administering medications to patients as needed.*

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Experience with animal handling, veterinary terminology, and/or other prior industry experience is a plus!
• Customer Service
• Team oriented
• Tech Savvy
• Organizational Skills
• Communication skills

Benefits:

• Health insurance
• Employee assistance program
• 401k with match
• Vision insurance
• Continuing education
• Short-term disability
• Life insurance
• Dental Insurance
• And more!
• Paid time off