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Receptionist Cosmetology Jobs
Company | Johnson County Community College |
Address | Overland Park, KS, United States |
Employment type | PART_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-07-02 |
Posted at | 10 months ago |
Position, Department: Receptionist Cosmetology, Academic Affairs
- Demonstrated strong communication skills, both written and verbal
- Demonstrated proficiency in the use of office programs, including Microsoft Office, especially Outlook, Word and Excel
- Ability to work under pressure and as part of a team
- Commitment to accuracy; attention to detail
- Demonstrated ability to learn quickly and work fluently with other types of software, including scheduling software
- Proficient math skills
- Demonstrated strong organizational skills; ability to multi-task; flexibility
- Software scheduling experience
- Closely-related customer service experience
- Office/clerical experience
- Retail or salon industry experience
- Demonstrated knowledge of the Cosmetology industry
- Assist in training of students as receptionist a. Provide instruction in the area of scheduling clients and professional phone etiquette b. Provide a professional manner both in appearance and while conducting the tasks assigned c. Support faculty by providing students accurate and necessary information to complete tasks.
- Work as a customer service liaison a. Appropriately direct individual needs to the appropriate personnel and follow up for quality assurance b. Client complaints are handled in a timely and appropriate manner as outlined in Standard Operating Practice Document c. Maintain confidential client information d. Communicate confidential client information with faculty and staff impartially.
- Schedule client services a. Correspondence in a timely manner to satisfy client and program needs b. Calls are answered, and messages returned promptly to ensure customer satisfaction c. Services are scheduled to provide students proper time to complete and varied practical experience.
- Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
- Greet and check in and out clients for salon services and retail sales a. Clients are greeted upon arrival in a courteous manner b. Payments are received and accurately processed c. Cash drawer is balanced at the end of each shift and payments are correctly recorded.
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