People And Culture - Operations Lead

The People & Culture Operations Lead (“Operations Lead”) will support with fostering and stewarding a people-focused progressive human resources operations approach with a generalist lens, that nurtures a positive, productive values-aligned organizational culture for all staff. The Operations Lead is responsible for managing a variety of key Human Resources operations and generalist functions and initiatives and, will play a critical role in the strategic operations development and execution of the organizational development strategies.

The Operations Lead will assist with supporting policy development, while simultaneously ensuring adherence to all regulatory compliance. The Operations Lead will also serve as administrative support with a myriad of human resources generalist functions, specifically as it relates to personnel record keeping, talent acquisition, leaves management, and payroll and benefits administration. The Operations Lead must be skilled at addressing issues in a confident and equitable manner with a strong ability to develop and implement solutions designed to strengthen employment relationships, support organizational goals and meet regulatory requirements. The ideal candidate is someone who can serve as a thought partner to all members of the People and Culture division, is people focused, centered and driven, has excellent communication skills, a strong ability to provide support throughout the division.

THE RESPONSIBILITIES OF THE PEOPLE AND CULTURE OPERATIONS LEAD WILL INCLUDE, BUT ARE NOT LIMITED TO:

 Provide operational and generalist administrative support to all members of the People and

Culture division.

 Support human resources processes such as personnel record management, talent

acquisition, leaves of absence, and payroll and benefit administration to ensure development

and performance in compliance with all federal, state and local labor laws, organizational

policies, standards and procedures.

 Support with monthly/quarterly HR audits for data and metrics relative to each division

to identify trends or concerns as needed; review data for integrity.

 Provides operational support to ensure local, state and federal regulatory and labor law

compliance across the organization.

 Support the development and delivery of divisional training development programs with

People and Culture Business Partners and cross functional colleagues to foster an inclusive

environment and facilitate growth opportunities within the organization.

 Responsible for supporting the Performance Management Process from conception to

completion, inclusive of capturing data, creating reports, assisting with survey

implementation and maintenance, as well as other related administrative tasks.

Qualifications:

REQUIRED QUALIFICATIONS:

 Bachelor’s degree in Human Resources or Business Administration with a minor/focus in

human resources.

 Minimum of 4 years of experience within the Human Resources, with a keen focus on

operations and generalist functions.

 Commitment to organization's mission and core values.

Commitment to Diversity, Equity and Inclusion.

 High level of experience with data management/reporting and human resources

administrative operations.

 Knowledge of talent acquisition processes, payroll, benefits, and leaves management.

 Thorough knowledge of human resources compliance protocols, as well as local, state and

federal labor and employment laws

 Strong project management skills and the ability to take a project from conception to

completion.

 Team player with an ability to work independently as required, meet task deadlines, and

multi-task while maintaining quality performance standards.

 Proven experience and high level of comfort working within HRIS systems.

 Strong Microsoft 365 skills, particularly Microsoft Excel for purposes of capturing and

reporting data.

 Excellent written and verbal communication skills.

 Ability to travel to the NYHQ office on short notice; up to and including, same day arrival.

PREFERRED QUALIFICATIONS:

 Experience in Non-Profit arena.

 Experience in a Global Humanitarian Organization.

 International/Global Human Resources experience.