Operations Manager Jobs

Summary: The Operations Manager is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members. This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Ensure on-time shipping performance; work closely with supervisors and managers to ensure receipts and shipments meet standards.
• Provide Leadership, training, and supervision to 25 to 50 team members.
• Responsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 25 employees in a 100,000 square foot facility.
• Continuously work towards increasing the leadership capability of the team and drives professional growth.
• Develop, maintain and manage facility quality process.
• Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
• Responsible for maintaining a safe working environment and overseeing safety compliance.
• Manage daily/weekly/monthly quality and productivity reporting.
• Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
• Responsible for all facility/equipment maintenance and supplies.
• Supervise realignment activities to ensure maximum optimization of the facility.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Five (5) to Ten (10) years of specific relevant work experience.
• Strong knowledge and understanding of Distribution and Warehouse Management applications.
• Capable of presenting operational data to the business and leadership team.
• Related industry experience; natural stone, tile or hard flooring industries preferred.
• Bilingual English/Spanish preferred.
• Uses creativity to seek quality solutions and process improvements.
• Demonstrated teamwork skills across entire organization.
• Proactive and able to manage ambiguity effectively. Ability to conceptualize and think strategically.
• Must have excellent People Management and Time Management skills and abilities.
• Goal-oriented with proven record of self-motivation and achievement. Strong proactive with strong analytical skills.
• Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.
• Solid interpersonal skills to effectively interact at all levels across functions.
• Demonstrated leadership and managerial abilities.
• Must have a minimum of 5 years of supervisory/management experience.
• Proficient in MS Office Suite - Word, Excel, Access and PowerPoint.
• Bachelor's Degree with emphasis on Logistics or Operations Management
• Must have supervised at least 15+ team members.
• Must have 5 years of Distribution Center Operations experience.
• Lean Manufacturing principles highly desired.

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.

Benefits: MSI offers a comprehensive benefits package that includes:

• Tuition Reimbursement
• Company-paid Short Term and Long Term disability;
• Referral, Holiday, and Annual Bonuses
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
• Traditional and Roth 401(k) plans with company matching contributions
• Medical, Dental, and Vision Insurance
• Company-paid Life Insurance
• Annual pay increases
• Paid Time Off

Salary Range: $75,000-80,000. Estimated annual pay for new hires generally ranges between $75,000 and $80,000 or more, depending on experience, education level and annual bonuses.

About MSI: Founded in 1975, MSI is a leading supplier of flooring, countertop, wall tile, and hardscaping products in North America. Headquartered in Orange, California, MSI also maintains over 30 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of quartz, porcelain, ceramic, LVT, natural stone and glass products imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Supplier Diversity Award - Home Depot
• Top 5 fastest growing companies - OC Business Journal
• MSI Founder named the Entrepreneur of the Year - Ernst and Young
• Top Workplaces Award winner multiple times - Top Workplaces
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.MSI provides reasonable accommodations for all employees and applicants.If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.