Operations Coordinator Jobs

Operations Coordinator

Robinson College of Business

Business Administration-Dean

Georgia State University’s J. Mack Robinson College of Business (RCB) is the sixth-largest business school in the country, with an enrollment of approximately 8,000 students. Our undergraduate and part-time MBA programs for working professionals are ranked among the best by U.S. News & World Report, and our Executive MBA is ranked among the world’s best by CEO Magazine. Georgia State University is in the heart of Atlanta and has strong ties with Atlanta’s business leaders, many of whom are alums of Robinson College.

RCB is seeking an Operations Coordinator who is flexible, a self-starter who is customer service driven, able to work independently, and willing to take a hands-on, proactive approach to resolve operational issues.

WHAT MAKES RCB A GREAT PLACE?

• Professional development opportunity and mentorship
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Commitment to diversity, equity, and inclusion
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A rapidly growing center within an academic setting
• A flexible work environment

HERE IS WHAT YOU WILL DO

Most of the college is located in 164,000sf of space at 35 Broad Street. We are in the process of moving all downtown Robinson departments into 340,000sf of office, classroom and collaboration space at 55 Park Place. The Building Operations team manages space in 55 Park Place that is open from 7:30am – 10:00pm, Monday-Friday. Occasionally, there are classes and events on the weekend that this position will staff.

This is a customer service-focused role that has the potential to interact with all Robinson faculty, staff and students, as well as various service departments within the university. This position will be expected to walk between 55 Park Place and the main RCB building at 35 Broad Street on a daily basis. The two buildings are a five minute walk apart.

The ideal candidate, on a day-to-day basis, will be responsible for the following:

• Package receipt and distribution throughout the college
• Executing small departmental furniture moves within buildings.
• Coordinating with the maintenance and cleaning teams to ensure help tickets are completed thoroughly and promptly.
• Maintaining classroom facilities to ensure clean, organized, and functional spaces for student learning.
• Coordinating emergency response procedures to ensure the safety of students, faculty, and staff during evening and weekend hours.
• Troubleshooting key and access control issues
• Cross-training in other departmental responsibilities to act as a backup during absences.
• Perform routine surveys of the building and identify and report issues to ensure a professional environment is presented in both buildings. Maintaining a schedule for water filter replacement, ice maker cleaning, routine painting and carpet cleaning needs.
• Creating and installing interior signage as requested by departments.

We are looking for a flexible, self-starter who is customer service driven, able to work independently and willing to take a hands-on, proactive approach to resolve operational issues.

**Standard hours for this position will be 10:30am-7:15pm however the schedule will vary depending on the needs of the department. Some early mornings, weekends and evenings will be required. Schedules will typically be determined two weeks in advance. **

Benefits:

The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees. USG offers healthcare, dental, vision, and other benefits and retirement plan options. https://hr.gsu.edu/service-centers/benefits/

Key Benefits:

• Teacher Retirement System TRS is a Defined Benefit Plan, a traditional public pension plan. Employees contribute 6%, and USG contributes 19.81% to the plan. Your retirement benefit is calculated by factoring in years of service, final salary, and a 2% multiplier. Employees are vested after ten (10) years.
• See the retirement comparison chart for more information.
• USG Retirement:
  • Teacher Retirement System
    TRS is a Defined Benefit Plan, a traditional public pension plan. Employees contribute 6%, and USG contributes 19.81% to the plan. Your retirement benefit is calculated by factoring in years of service, final salary, and a 2% multiplier. Employees are vested after ten (10) years.
  • See the retirement comparison chart for more information.

• Tuition Assistance Program (TAP)
  • Full-time employees enrolled in a USG degree program may earn their degrees for free. Find the TAP details here.
• Full-time employees enrolled in a USG degree program may earn their degrees for free. Find the TAP details here.

Minimum Requirements:

• Bachelor's degree and two years of related experience, or a combination of education and related experience

Preferred Hiring Qualifications:

• Ability to work on their feet for most of the shift.
• Ability to build and maintain collaborative relationships.
• Demonstrates strong personal initiative and critical thinking skills.
• Strong customer service abilities
• Quick learner, adaptable and able to thrive in an ever-changing environment.
• Ability to work independently.
• Ability to prioritize responsibilities.
• Operations, event set up or moving crew experience preferred.

To be fully considered for this position, all candidates must submit the following at the time of submission:

• A complete and accurate GSU application
• Resume

Employment applications received by 06/08/2023 will receive priority consideration for this opportunity. If your application is submitted after this date, your application will be considered only if a candidate is not selected from those applications received by this date.

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