Onbase Systems Administrator-(100% Remote)

Serco requires the services of a full-time, Hyland OnBase System Administrator who will be accountable for application delivery and technical support of on-premise Hyland OnBase Document Management and IAConnect/VP Connect Workflow solutions for Deltek that meet operational objectives and strategic business initiatives. The position will interface regularly with stakeholders in business operations, Finance, application teams, infrastructure teams, Enterprise Architecture, and other areas as required across locations in the US and Canada.

This role calls for a well-rounded performer who thrives in a fast-paced, demanding environment. Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture. The selected individual will consistently demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. The person in this role must have the ability to manage tight deadlines and have strong technical, communication, and customer service skills. The OnBase System Administrator will routinely work with multiple stakeholders to insure process integrity, implement enhancements, and participate in improvement initiatives related to systems.

This position is responsible for application administration for selected systems including Hyland ONBase, IAConnect, VPConnect. The OnBase Administrator serves as the principal resource for all hardware, database software and application software that interacts with or supports the OnBase solution. They must work effectively with other members of the organization’s Finance Systems and IT staff to troubleshoot and diagnose issues associated with these components of the overall solution if they arise.

In this role, you will:

To be successful in this role, you will have:

Additional desired experience and skills:

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.

If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).