Occupational Therapist Assistant Coach

The Health Coach for the Falls Prevention Program works closely with members and their caregivers to promote habits to improve quality of life and attainment of health goals using a Whole Person Care approach. The Heath Coach creates a customized plan to meet the clients? key risks through collaborative approach with the clients and their caregivers. The Health Coach engages the member identified to have high fall risk via telephonic channels as well as video calls, typically over a 9-month period.

Whole Person Care supports individuals as they build confidence to improve their coping skills, physical and emotional health, and take part in a healthy lifestyle.

The Health Coach is responsible for developing a health coaching relationship with members and assisting the member through the process of actively working towards better health by providing support, encouragement, and education on chronic conditions. The Health Coach supports coordination of care and condition management activities with members, caregivers, and providers.

Essential Functions:

� Develop a trusting relationship with members to support the member through the process of changing behavior and improving management of their health by utilizing motivational interviewing techniques and change management concepts.

� Complete a detailed home safety assessment to identify fall risk.

� Assist in coordinating members? relationships with multiple service systems. This may include activities such as:

� Present health education in a culturally appropriate format. For example, teaching a member how to prepare traditional foods using less fat

� Provide social support to improve members? adherence to medical treatment plan

� Encourage the member in adoption of habits that are conducive to improved management of their chronic condition

� Develop an individualized plan including goals and plan of action

� Serve as a resource to Care Management team members

� Contact and engage member?s providers of care / primary care giver

� May conduct telephone and video visits with members to support member engagement, care plan goals and outcomes.

� May perform outreach activities to assist in locating members and engaging in Care Management services.

� Utilize the Sagility Health computer system to maintain confidential and accurate records of member in accordance with Sagility policy and HIPAA regulations.

� Maintain current and accurate database of community resource contacts for outreach services and assist Care Management program staff in targeted communications activities.

� Other duties, as assigned.