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Night Auditor - The Grand Hotel, Tusayan, Az

Company

Xanterra Travel Collection
Address , Tusayan, Az
Employment type FULL_TIME
Salary $17.25 an hour
Expires 2023-07-24
Posted at 11 months ago
Job Description
Overview:

$17.25/hour

The Night Auditor processes the night audit function at the front desk for The Grand Hotel property and covers all front desk & customer service needs during shift including but not limited to: Check-ins, departures, answering phone calls, assists with in-house or walk-in guests’ needs, perform duties of bell staff in the form of cleaning hotel restrooms, lobby and office area, and reacts appropriately in emergency situations. This position requires previous hotel front desk experience.

This position is available for full-time, year-round employment or seasonal employment.
Responsibilities:
  • Fully understand and support Xanterra Mission Statement and Core Values.
  • Run shift audit update to verify that corrections were done and that all numbers are in balance.
  • Balance all room charges for the day to ensure accuracy; post charges and adjustments if needed.
  • Run the Night Audit process – system posting of room and tax to all in-house folios.
  • Perform basic steps in preparation to balancing the front desk activity. This includes using the night audit checklist, reviewing e-mail messages pertaining to audit, print contingency reports, review all cashier closing reports, run all night audit reports needed to balance all restaurant, bar, telephone, & Lost Interface charges.

Qualifications:
Preferred Qualifications:
  • Prior night audit or front desk experience preferred.
  • Previous cash handling and credit card processing experience.
  • Knowledge of PMS system (Opera), Microsoft Office Suites, Real Vu and VIP suites preferred.


Basic Competencies:
  • High level of professionalism and communication skills (provide clear instructions/directions).
  • Reasoning skills (problem solving and troubleshooting skills).
  • Intermediate computer skills (Excel, Word, Outlook).
  • Multi-tasking and prioritization skills.
  • Attention to Detail skills (minimize the risk of error).
  • Verbal comprehension (Understand oral and written communications, follow detailed direction).

Physical Requirements:
While performing the duties of this job, the employee is:
  • Frequently walk and lift or carry up to 10 lbs.
  • Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, wrist motion.
  • Will be required to stand long periods of time and to occasionally walk up flights of stairs.
  • Occasionally sit, handle, reach outward, reach above shoulder, squat or kneel, lift/carry and push or pull up to 100lbs.
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