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Company | Jabil Circuit |
Address | , Memphis, Tn |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-29 |
Posted at | 10 months ago |
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.
JOB SUMMARY
Provides technical support to end-users for PC, server, hardware, or software applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
- Maintain inventory of computer parts and lo of all repairs/service performed.
- Servers Administration (account maintenance, backups/restores, server maintenance).
- Assist Administrators in rotational duties for the following (but not limited to) administration competencies:
- Participate in the exchange of ideas and information within the department.
- Provide Thermal Printers Support and administration
- Network Administration (equipment maintenance, backups, daily checklists).
- Administer network hardware (enabling and disabling ports).
- May perform other duties and responsibilities as assigned.
- Assure that procedures and work instructions are efficient and not redundant.
- Follow all procedures around the ISS security policy.
- Document new processes.
- Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
- Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
- Provide support to wireless devices.
- Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
- Serve as first point of contact for technical escalations.
- Support to SAP RF Scanners.
- Create and configure windows images for PCs and Laptops.
- Administer file services, Print Services and Terminal Servers.
- Load and verify correct operation of software packages.
- Monitor asset inventory.
- Drive continuous improvement through trend reporting analysis and metrics management.
- Simulate or recreate user problems to resolve operating difficulties.
- Troubleshoot and resolves end user systems failures and ensures correct operation of personal computers.
- Perform periodic license audits.
- Provide training and technical assistance to users.
OTHER REQUIREMENTS
- Maintain discretion and confidentiality in all areas pertaining to the IT systems.
- Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality).
- Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
- Understand and embrace the business and IT strategic direction.
- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
- Comply and follow all procedures within the company security policy.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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