Inside Sales Account Manager

LGC is a leading, global life science tools company, providing mission-critical components and solutions for high-growth application areas across human healthcare and applied market segments. Our high-quality product portfolio comprises mission-critical tools for genomic analysis and quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

Our tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to bring new diagnostics and therapies to market; progress research and development; optimize food production; and continuously monitor and enhance the quality of food, the environment, and consumer products.

LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners, and the global scientific community. Join us and help us achieve our mission of Science for a Safer World!

Job Purpose

The Account Manager is responsible for day-to-day sales operations for LGC Clinical Diagnostics Division within a specifically defined territory.

Key Responsibilities

• Promote hospital network and cross-selling initiatives to comply with company goals.
• Completes strategic customer account plans that meet company standards.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Achieves assigned monthly, quarterly, and annual sales goals.
• Develop consultative relationships, through phone calls, with new and existing account bases that perform calibration verification testing and third-party controls for infectious diseases.
• Coordinates sales efforts with marketing, sales management, customer service, accounting, logistics, and technical support groups.
• Maintains high customer satisfaction that meets company standards.
• Able to represent LGC Clinical Diagnostics Division at National Trade Show individually if necessary.
• Update and maintain the current Customer Relations Management database.
• Maintain a thorough understanding of all products and their relevance and application in the Clinical Laboratory space.
• Completes required training and development objectives within the assigned period.
• Develops him/herself to be the trusted advisor to our customers.
• Continue education on product advantages to ensure customer loyalty.

Education and Experience

• BA/BS degree in Chemistry, Business, or a related field
• Proficient in Microsoft Word and Excel
• Ability to work in a cross-functional matrix environment.
• CRM Experience a must (Salesforce.com preferred)
• 3 - 5 Years of Direct Technical Sales experience in a Clinical Diagnostic Laboratory experience preferred
• Highly effective oral and written communication skills

What we offer (US-based-employees):

• Pet Insurance for our furry friends
• Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Companywide social events, frequent catered lunches, and much more!
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical illness insurance
• Competitive compensation with a strong bonus program
• PTO that begins immediately
• 401(k) retirement plan with a matching employer contribution
• Enhanced Parental leave of 8 additional weeks
• Company-paid short- and long-term disability, life insurance, and employee assistance program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• Flexible work options