Inbound Sales Development Representative

Who We Are:
Calm is the leading mental health brand, on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation, Calm’s transformational mindfulness content supports users across seven languages in more than 190 countries.
What We Do:
Calm is the world’s #1 brand for mental fitness and our Calm Business team is furthering our mission to make the world happier and healthier by bringing our offering into the employee benefits space. Calm Business is helping companies build a more resilient organization by promoting better sleep, reducing stress and anxiety, and developing consistent mindfulness practices. We offer accessible and effective content to meet the needs of any diverse workforce. With our proven launch strategy, marketing resources, ongoing engagement programs, and account support, we take the stress out of employee benefits.
We are looking for an Inbound Sales Development Representative (SDR) to play a crucial role in qualifying new leads and distributing them across our Small Business, Mid-Market, and Enterprise Sales Reps.
What You’ll Do:
The ideal candidate would be a self-starter who is curious, willing to learn, and hardworking. They are creative, passionate, and motivated team players. Day-to-day responsibilities include qualifying leads, routing them to Small Business, Mid-Market, and Enterprise Account Executives, and tracking various data points that will help optimize our inbound sales efforts. This is a great opportunity to learn the fundamentals of sales at a growth start-up. If you’re ready to do the best work of your life and be inspired by Calm's mission of making the world a happier and healthy place, join us for an adventure that will define your career.

• Work inbound sales leads in an efficient manner and successfully manage and overcome prospect objections
• Effectively educate and qualify leads to create sales-ready opportunities
• Efficiently manage a high volume of inbound communications with prospects
• Accurately follow the established pre-sales process and consistently use Salesforce to document prospect interaction ensuring efficient lead management
• Maintain engagement with leads by using creative follow-up communication and ensure 100% satisfaction with all leads
• Collaborate closely with Marketing and Sales teams on developing new outreach strategies
• Meet and exceed monthly and quarterly targets
• Ensure a seamless hand-off of meetings to the respective sales team

Who You Are:

• Excellent written skills with attention to grammar and tone
• Critical reading and keen listening skills
• Interest in beginning and growing into a career in Sales or similar business functions
• Passion for the mental wellness industry and an ability to speak knowledgeably about the space
• Clear written and verbal communication, a deep sense of empathy, and a commitment to integrity
• A self-starter who can diagnose inefficiencies and optimize processes to maximize results
• A commitment to learning, being adaptable, and having a great attitude within a growing business
• Fluency in written and spoken English
• Consistent measurable over-achievement in past experiences

Nice-to-Haves:

• Previous success with selling into HR and Benefits teams is a plus
• College Degree from a 4 year university
• 1-2 years of customer facing/sales experience
• Experience with Salesforce, Outreach.io, ZoomInfo, Drift, or LinkedIn Sales Navigator

The on-target earnings for this role are $87,000 annualized with a 70/30 split between base pay and incentive compensation ($60,900 base/$26,118 incentive). The exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.
We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
Calm is deeply committed to diversity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.
Calm is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Calm’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.