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Hr Coordinator - Hr Operations
Company | CSL |
Address | Boca Raton, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Biotechnology |
Expires | 2023-07-03 |
Posted at | 9 months ago |
The Opportunity
- Manage global projects or initiatives as necessary.
- Supports HRSC with service calls inquiries or tickets as needed during peak periods.
- Builds positive relationship with members of the HRSC, COEs, business and vendors.
- Collaborate with vendors, as necessary and escalate issues to the HR Operations America's Director.
- Supports HR Operations teams with coordination and support office events, office supply inventory and ordering.
- Ensures HR Operations' key objective of trust adheres to accepting ownership for accomplishing business requests building relationship with COE, HR, HR Operations and other organizations within CSL.
- Provide support to the Interview Scheduling, and Tier 1 teams when necessary.
- Responsible for adhering to appropriate HR Operations Service Level Agreements and Key Performance Indicators.
- Ability to work efficiently with minimal supervision.
- Collaborates with HRSC Supervisor and HR Operations Americas leadership to ensure support to the HR Operations team is aligned with overall goals and objectives.
- Creates, monitors, and closes out tickets in case management tool, as well as work closely with other HR staff members and HR Systems to provide service and support to all other HR Operations.
- Conducts day-to-day transactional processing in Employee Cloud/Workday and other related HR Systems.
- Performs quality checks of data within scope of the HR Coordinator responsibilities.
- Assists in identifying areas to improve communications and efficiency of operations and implementing changes.
- Review end-to-end processes associated with HR Coordinator responsibilities and identify opportunities for improvements, either by streamlining or by automation.
- Ensure notes, and overall communications are written professionally and accurately detail the problem and proposed solution.
- Serves as Subject Matter Expert for HR Operations Invoice and Billing, compliance reporting for example the Sunshine and Labor Statistic, office administration, etc.
- Bilingual, Portuguese preferred
- Knowledge of case management systems and HR Portal technology is helpful
- Proven ability to effectively and accurately create and maintain relevant documentation and desktop procedures
- Experience in Process improvement and comprehensive understanding of cross-functional processes
- Knowledge of Workday, SAP, Oracle, or other HCM system is preferred
- Bachelor's degree, in Human Resources, Business or related field; IHRIM and/or SHRM certification a plus
- Ability to guide others through diagnostic and troubleshooting processes, which may include use of several systems and tools and/or following verbal instructions
- Ability to adapt to fast paced, dynamic and constantly evolving environment
- 2 - 5 years' experience in HR preferred
- Experience in HR or Shared Services operations; experience spanning multiple HR areas desirable
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